홀리데이 인 상하이 홍차오 후기

숙소 답변: Dear Guest,Thank you for choosing to stay at a hotel near Hongqiao Airport and sharing your detailed experience, we sincerely hope you had the opportunity to experience the distinctive hospitality of Holiday Inn Shanghai Hongqiao as well. We are delighted to know that you found the twin room spacious with its desk and sofa setup, appreciated the excellent value and quality of breakfast, enjoyed the generous lobby space with complimentary candies and tea, and were comfortable with the bathroom amenities including the bidet and quiet flushing system. As part of the InterContinental Hotels Group, we strive to create relaxing and well-equipped environments for every guest. Should your travels bring you to the Hongqiao area in the future, we would be honored to welcome you personally and provide another comfortable stay.Yours sincerely,Lisa ChenGeneral Manager

숙소 답변: Dear Guest,Thank you for choosing Holiday Inn Shanghai Hongqiao and sharing such detailed observations about your stay. We are pleased to know that you found our location convenient—approximately 15 minutes by taxi from Hongqiao Airport, with accessible public transport and affordable DiDi options (around RMB 30). It’s also gratifying to hear that the twin room provided ample space for two adults, reflecting the thoughtful design we uphold as part of the InterContinental Hotels Group.Regarding breakfast, we truly appreciate your honest feedback on the variety and value. While we strive to align with international standards, your comments help us identify areas for refinement. We’re glad that the noodles and fruit stood out positively and that the RMB 50 pricing felt reasonable for your needs.Your insights are invaluable as we continuously work to enhance our offerings. We look forward to welcoming you back and providing an even more satisfying experience on your next visit to Shanghai.Yours sincerely,Lisa ChenGeneral Manager

숙소 답변: Dear Guest,Thank you for choosing Holiday Inn Shanghai Hongqiao and sharing your recent experience. We're glad to hear you enjoyed our spacious rooms and convenient location near Hongqiao Airport, and that our breakfast met your expectations. At the same time, we truly regret that the temporary closure of our swimming pool and the limited dining options within walking distance impacted your overall satisfaction. Your feedback is valuable, and we will continue to optimize both facility access and guest dining recommendations. We look forward to welcoming you back for an even more enjoyable stay.General Manager, Chen Juanjuan

숙소 답변: Dear Guest,Thank you for choosing Holiday Inn Shanghai Hongqiao and sharing your thoughtful observations about your stay. We truly appreciate your candid acknowledgment of our well-maintained facilities despite the building’s vintage character, and are particularly delighted to know that you found the newly imported equipment in our basement gym to be in excellent condition—a testament to our ongoing efforts to blend heritage with modern amenities. Your note on the overall friendliness of the environment resonates deeply with our team’s commitment to creating a welcoming atmosphere for all guests, both local and international. As part of the InterContinental Hotels Group, we continuously strive to balance timeless hospitality with contemporary comforts. We look forward to offering you another memorable experience during your next visit to Shanghai.Yours sincerely,Lisa ChenGeneral Manager

숙소 답변: 尊敬的賓客，感謝您選擇下榻上海大華虹橋假日酒店並如此真摯地描繪這段貫穿始終的服務體驗。您對客房潔凈標準與外部噪音有效隔離的認可，體現了我們對樞紐酒店特殊聲學環境的持續優化成果；而從您下車至入住全程的跟隨式服務，到Claire辦理退房時對您住宿體驗的細緻關注與寄存流程的耐心講解，共同構成了洲際酒店集團"全週期關懷"理念的生動詮釋——我們始終致力於讓每位員工以姓名為載體，將服務觸點自然延伸至賓客旅程的每個環節。這份對上海大華虹橋假日酒店全體工作人員服務意識的高度評價，既是對Claire及團隊成員專業素養的最高嘉許，亦為我們長久的相伴注入澎湃動力，期待在您下一次蒞臨申城時，能繼續以這份永不褪色的熱情與專業，為您守護更多值得珍藏的都市記憶。總經理 陳娟娟

숙소 답변: 尊敬的賓客，感謝您選擇下榻上海大華虹橋假日酒店並如此細緻地描繪Fannie為您帶來的卓越服務體驗。她以高效利落的入住辦理、耐心專業的行程解答、主動周到的周邊推薦及温暖貼心的笑容共同構築的服務閉環，完美詮釋了洲際酒店集團"關鍵服務時刻"理念的精髓——我們始終致力於讓員工在標準化流程基礎上，通過預見性關懷將尋常的接待轉化為令人難忘的旅途亮點。這份將Fannie的服務定義為"最亮眼驚喜"並附有強烈點讚的高度認可，既是對她個體專業素養的最高嘉許，亦為我們持續深化細節服務注入充沛動力，期待在您下一次蒞臨申城時，能繼續以Fannie的笑容與酒店的妥帖守候為您創造更多值得回味的温暖篇章。總經理 陳娟娟

숙소 답변: 고객님께: 홀리데이 인 상하이 훙차오를 선택해 주시고 숙박 경험을 자세히 공유해 주셔서 진심으로 감사드립니다. 호텔 위치가 고객님의 여행 니즈를 충족시켜 드리고 직원들의 친절한 응대에 감사를 표합니다. 객실 상태가 좋지 않고 조식이 만족스럽지 않았다는 점에 대해 말씀해 주셔서 진심으로 사과드립니다. 저희는 객실 시설과 품질을 더욱 개선하고, 조식의 종류와 맛을 최적화하며, 고객님의 의견과 제안을 충분히 고려하여 호텔 등급에 걸맞은 조식 품질을 제공하기 위해 최선을 다하겠습니다. 고객님의 의견은 저희에게 매우 소중하며, 지속적인 개선과 발전에 큰 도움이 됩니다. 다음 투숙 시에도 저희의 개선된 모습을 확인하시고 더욱 만족스러운 서비스와 경험을 제공해 드릴 수 있기를 바랍니다. 특별한 요구 사항이나 제안 사항이 있으시면 언제든지 문의해 주세요. 다시 한번 저희 호텔을 이용해 주시기를 기대하며, 더 나은 숙박 경험을 제공하기 위해 최선을 다하겠습니다! 총지배인 천쥐안쥐안

숙소 답변: Dear Guest,Thank you for choosing Holiday Inn Shanghai Hongqiao and sharing your detailed feedback. We are delighted to hear that you found our spacious rooms comfortable and quiet, with satisfactory amenities and bedding—ideal for relaxation. However, we sincerely regret the inconvenience caused by the travel time to Pudong. While our location in Hongqiao offers excellent access to the National Exhibition Center and Hongqiao transportation hub, we understand that cross-city travel can be time-consuming. Your constructive comment reminds us to better manage guests’ expectations regarding location advantages. Should your travels bring you back to western Shanghai, we would be honored to welcome you again for another rejuvenating stay.Yours sincerely,Lisa ChenGeneral Manager

숙소 답변: 尊敬的客人，您好！ 非常感謝您入住上海大華虹橋假日酒店，並向我們分享您的入住感受，很高興可以得到您對酒店各方面的認可。您對入住經歷的肯定是對我們最大的鼓勵，也是我們一直以來努力的方向。我們將再接再勵，更致力於為您提供無可挑剔的專業服務和細節體驗，讓您擁有舒適愉悦的入住體驗，盡享歡樂旅行！再次感謝您的蒞臨，我們真誠期待您下次來滬繼續入住上海大華虹橋假日酒店！總經理 陳娟娟

숙소 답변: Dear Guest,Thank you for consistently choosing Holiday Inn Shanghai Hongqiao as your home in Shanghai and for highlighting Luna’s exceptional service. We are truly honored to be your repeated choice and delighted to know that you always enjoy a comfortable and relaxing stay with us—this is the very experience we strive to create for every guest as part of the InterContinental Hotels Group. Luna and our entire team are committed to making each visit memorable, and your trust inspires us to continue delivering heartfelt hospitality. We look forward to welcoming you back soon for another peaceful and rejuvenating stay.Yours sincerely,Lisa ChenGeneral Manager

숙소 답변: Dear Guest,Thank you for taking the time to share your thoughts on your recent stay at our hotel. We truly appreciate your candid feedback and are delighted to hear that despite the hotel showing signs of age, our management efforts have ensured a seamless experience for you. Your kind words about the well-maintained facilities and lack of inconvenience are highly encouraging, and we're committed to continuously enhancing the quality of our services and amenities to meet your expectations.We're especially thrilled that you enjoyed our shabu-shabu dinner! Our culinary team puts a great deal of effort into crafting diverse and delicious dining experiences, and we're glad that our shabu-shabu offering has earned your recommendation. It's always our goal to leave a lasting impression on our guests through our food, and your positive review means a lot to us.Moreover, we're pleased that you found the location convenient with the shopping mall directly across from the hotel. This proximity offers added convenience for shopping, dining, and entertainment during your stay.We sincerely hope to welcome you back in the future. Should you have any specific requests or suggestions for improvement, please don't hesitate to let us know. We look forward to providing you with an even better experience on your next visit.Yours sincerely,Lisa ChenGeneral Manager

숙소 답변: Dear Guest,I'm delighted to hear that you had a very comfortable and pleasant business trip with us! We're especially glad that our convenient location near the airport made your travels hassle-free, and that you found our pricing reasonable. Providing value-for-money service while ensuring convenience is always a priority for us, so your feedback means a lot to our team.Thank you for choosing us for your business stay. We hope to welcome you back again soon, whether for business or leisure, and continue to deliver the comfort and convenience you deserve. Yours sincerely,Lisa Chen General Manager

숙소 답변: Dear Guest,Thank you for choosing Holiday Inn Shanghai Hongqiao and sharing your positive feedback. We are delighted to know that you found our staff friendly and the breakfast delicious—this perfectly aligns with the warm and attentive hospitality we strive to deliver as part of the InterContinental Hotels Group. Your satisfaction inspires our team to continue upholding high standards of service and culinary excellence. We look forward to welcoming you back for another wonderful experience in the future.Yours sincerely,Lisa ChenGeneral Manager

숙소 답변: Dear guest,Thank you for choosing to stay with us and sharing your feedback. We're glad to hear you had an overall positive experience. However, we sincerely apologize for the inconvenience caused by aircraft noise affecting your rest in the room. As an airport-adjacent hotel, we strive to mitigate noise impacts through soundproofing measures and offer earplugs upon request for light sleepers.We appreciate your recommendation for guests who only need a short sleep and have early departure plans. For future stays, please feel free to inform our front desk in advance, and we will prioritize arranging rooms on higher floors or quieter sides of the building to enhance your comfort.Thank you again for your valuable input, which helps us continuously improve our services. We hope to have the opportunity to welcome you back and provide a more restful experience next time.Yours sincerely,Lisa ChenGeneral Manager