The room was lovely and decorated beautifully with an Andalusian theme. The location was great at the heart of the city. The staff were nice, helpful and everyone spoke at least little English. What we didn’t like was that the receptionist girl didn’t know how to use the hotel wifi or print something for us, when we really needed it. This made things difficult for us. We know that this place is a hospitality school, so we understand it’s not her fault if she hasn’t been taught these things. But at a 4-star hotel, she should be instructed how to print something for a customer, that is, if they are going to leave her in the reception alone like that.
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