익스텐디드 스테이 아메리카 - 볼티모어 - 글렌 버니(Extended Stay America Suites - Baltimore - Glen Burnie)

My room was very clean comfortable and most of all for me very very quiet I was able to get some much-needed sleep without any interruptions during the night.

Bed and pillows were comfortable. Had to wait almost 20min for someone to come to the front desk to check me in. Not acceptable.

Absolutely horrific!!! Worse hotel ever!!! Waited 48 mins to get key reset. NO staff on board!!!

Most of the room was run down. Furniture marked from years of use. Curtains didn't cover the window. It was clean but the wear of the room made it feel unclean.

The room was a complete disaster - stains everywhere, dirty linens, missing pillows, missing tv remote, no shower curtain, mold in the bathroom. The location seems to be very unsafe (excessive loitering).

I was locked out my room for hours and I have breathing problems not good

The property was not up to standards. The walls and doors were dirty enough that my wife needed to scrubs the knobs and switches, The shower curtain bar was falling down, but they fixed that the second day. There were 2 broken drawers in the chest of drawers. People were yelling in the hall at 2am on multiple nights. The included breakfast was a plastic bagged muffin not the breakfast bar we have seen at other Extended Stay Americas

The first room was smoky. The second room was better. The staff was super friendly and helpful.

Though the staff were friendly, they were rarely at the desk. The room smelled upon check in. Upon getting the washclothes/towels to use, there was hair and stains on them, they were clearly not washed. I used my own wipes to clean the counters and alot of dirt/stains came off, so it was obvious that it hadnt been wiped. There we stains on the desk chairs, also making it obvious that they hadnt been wiped. The hotel looks very nice on the outside, but the inside couldnt be further from nice. It is VERY outdated and dingy looking in the lobby, halls and rooms. There are no automatic doors entering the buidling, making it very difficult if you have bags or carrying anything. I will never stay again.