Savoy Dolomites Luxury & Spa Hotel

Great hotel with an amazing service . The batman as well as the staff at the hotel restaurant were amazing and did everything possible to make us happy. I would definitely come back ! We did like the food at the restaurant at breakfast and dinner. Great value for money

The Savoy Dolomites Luxury Spa Hotel is one of, if not the best hotel stay my wife and I have ever experienced. The staff are gracious and knowledgeable. The room is spacious with a great view of the mountains. The breakfast options are incredible and redefines “continental”. And, the staff and chef went out of their way to make my wife’s meals gluten free safe for a celiac sufferer. We barely touched upon the amenities available to us and intend to make a return visit,

Savoy Hotel was an experience! More expensive than other close hotels, it was well worth the cost. Highlights of the hotel: the food is absolutely fantastic, the service impeccable and rooms beyond comfortable. After traveling to five different destinations in Italy, having breakfast and dinner provided for us, downstairs, to start and end our day, was such a relaxing treat. Each meal was at one table in the dining room saved for our family, also with the same server every meal. Serge, our server, so attentive and accommodating, seemed to take pride in his job— and epitomizes the professionalism and courtesy of the hotel staff. Breakfast offers a range of fruits, juices, grains, breads, cheese, pastries— with eggs, pancakes, any coffees made to order. Dinner is not just a meal— this is a culinary experiences with fresh ingredients, a range of dishes, with attention to flavor and creativity. 5 courses, self serve salads and anti-pastas followed by three ordered courses, then originally created dessert offered with a range of self serve del opus options. While we so appreciate that the Italians enjoy much longer meals than most Americans, with hours of socializing before any food arrives, we appreciated the attention to service and option to start with our own fresh salads, having come off the mountain each day ready for nourishment. This chef is as good as any New York chef we’ve experienced, and far more pleasant, speaking to guests after dinner ends. We are not wine drinkers so can’t speak to that aspect but it appeared the hotel owner educated and served guests the wine that suited them. The hotel itself— we stayed with our family of five: two adults and three older teenagers. We stayed in a family room. We all loved this accommodation— very specious, so clean and comfortable with direct view of Dolomites. Our housekeeper was also a highlight— so cheerful, friendly, accommodating, and unlike the states where housekeeping is often still “not provided because of Covid,” this hotel is full service. We enjoyed the fitness facility, pool, and close proximity to shops and restaurants in town. The management— while others have said not effusive with warmth— we felt could not have been more accommodating. These people are not just running a hotel but take pride in every aspect of the experience. Attention to detail and to guest satisfaction is the focus at this superb hotel. Selva di Val Gardenia is a place not to be missed. While we did not see or hear many Americans at the hotel or in town, every person tried their best to help us find what we needed and make our stay what we hoped. Our hotel concierge gave us detailed directions to use our complimentary bus tickets to several unforgettable hikes, scheduled our car services back and forth to the Bolzano train station and made the trip easy. We cannot say enough about this special hotel, at the foot of the Dolomites and the quiet back corner of Selva, and we only hope we will be able to return in our

Not good value for money. For what we paid and the category of the hotel (4*S) I would’ve expected something more. Service was dry at best. Nobody ever bothered to smile or greet, nobody ever gave information (they offer free excursions every day and you would know it from a piece of paper posted in the elevator). Nobody would remind you of the extra services you’ve booked, and the older gentleman (the owner probably) was very rude, the couple of times he stopped looking down on people and bothered to speak to us. The room was spacious and modern, but it lacked some basic facilities such as a boiler and a coffee machine. The fridge was full. The food was exceptional! And so were the personnel in the restaurant, really top notch. The SPA was good too, and the massage therapist did a great job. Would I come back tho? No.

If you want to stay in a wonderful hotel to visit a wonderful place it is here. The location, the service, the food are just great. We went in the summer where the views are unparalleled. Now we need to come in the winter.

Il Savoy si conferma a livelli di assoluta eccellenza: a partire dalla hall, finemente rinnovata, per finire alle camere, sempre impeccabili e oggetto di continuo ammodernamento, il soggiorno in “casa Vinatzer” è un compendio di gentilezza, disponibilità e competenza. Personale ineccepibile (menzione particolare per Elisa: la sua solarità e professionalità sono un valore aggiunto di assoluto rilievo). L’atmosfera è calda, empatica e familiare: il Savoy, per chi cerca relax e vuole “staccare la spina”, contribuisce ad amplificare l’effetto Dolomiti, una vera oasi di benessere e di pace. Cucina da ristorante stellato, con un'impressionante alternanza di piatti e una vastissima carta dei vini. Non resta che iniziare il conto alla rovescia, per noi il Savoy è una tappa ormai irrinunciabile. Semplicemente bravi, semplicemente perfetti.