로얄 사라이 리조트(Royal Saray Resort)

The hotel is located at the coast of Persian Gulf that makes it a benefit for those who is looking for nice beach vibes with all its charm. Rooms are spacious with Arabic flair in its design. Breakfasts are both scarce and poor, especially considering the high accommodation costs. Additionally, the hotel offers a sauna room but it was out of order during our stay in January. At the late hours we relaxed and smoked a shisha and tasted a draft beer. Shisha was all good. Didn't enjoy the beer, it's not something I'd recommend especially with its prices around 5..7 BHD.

All good but the bed sheets had smells like it’s not been changed at all

Perfect

This ia a beautiful hotel in a wonderful location. The staff were friendly and accommodating. Breakfast has everything you could want. Although the hotel was fully booked we hardly saw any other guests. There is music playing constantly by the pool which I felt was unnecessary. I was glad we went for a city view as I wouldnt have wanted to sit on the balcony listening to the party going on everyday. We were there for 10 days and not once did the turn down service happen. However it was amazing and we had a fantastic time.

It was perfect. The room was spacious, very clean. The staff were very friendly. The breakfast was great. Check in and out took less than a minute. My family had a great time during our stay. The only two things I didn’t like is the price of water on the swimming pool. It cost a fortune, and the beach side could be better. But I would definitely stay there again.

good and quality staff

Lovely big rooms, all have large balcony, best room size in area......But nearly all the staff were untrained and spoke not enough English, had to ask multiple times for things. Phones were often not answered. Several times bedding was ripped and once had blood stains! Room cleaning was erratic, often missed in evening, didn't always put extra items we asked for daily and once threw away several of my cosmetics. Only one proper restaurant on site, no atmosphere in hotel. The pool area had constant loud pumping music all the time, even when the poor musician was playing each afternoon. We couldn't get away from it even on the beach. We asked everyone over and over again to turn it down and softer music, finally after 8 days of asking everyone they put something softer on. Who wants a racket when relaxing by the pool? The ironic thing was, they kept saying people were asking for it - most of the time there was no one or very few other people there. Towels around pool were ALL ripped and bleached. Staff around pool not eager to help, and did so without smiles or understanding. Have clearly suffered from covid and not got their staff back up to scratch, but showed no signs of a 5 * hotel. Shame

Amazing except room service. It was annoying delay in phone calls and in providing service. I called housekeeping three time for towels. It took them one hour to deliver. Food delivered after 45 minutes.

In general it was amazing. Yet, there was a bad smell in the toilet. Also, they should have humidifier around the hotel