아메리칸 인 세달리아(American Inn)

Wasn’t a bad stay good customer service

They were closed due to a water leak and didn't contact me. Very unprofessional!!!!! And inconvenient!!!

Cleaning service came banging on our door in the morning of our second stay, we had been in bed. My husband told her, we didn't require any service. She kept banging on the door insisting she smelled cigarette smoke, and we couldn't smoke in the room. We had smoked outside the night befor and even had our own ash tray, extremely RUDE!

rooms were not what you had pictured. If I had seen picture of this room I would not have booked at this property

Their was a horrible smell in the room. Also we killed several cockroaches. There were burn holes in the blankets also.

Booked a King Room, property didn’t have a king so put us in a double and up-charged for room. I have never been to a hotel that up-charged when you booked a room type that they did not have when you arrived. My experience has been they switch your room type but do not up-charge and apologize for the inconvenience. SCAM!!! The rooms are old, ugly, outdated and EXTREMELY, EXTREMELY SMALL!!! The bed was the most uncomfortable bed I’ve ever tried to sleep in, worn out mattress, that dipped in the middle. Would not recommend this hotel to anyone, TERRIBLE!!!

Web site has smoking rooms but when I get there the state law says NO smoking. And I was charged $30 for smoking room and they wouldn't refund

Rooms smelled musty and bathrooms were covered in black mold. There were people drinking outside their rooms and music blasting in the parking lot. Checked in at 2:30 and left by 9pm. I refused to stay somewhere that made me feel unsafe. They said I was lying about the whole situation when I asked for a partial refund. Im out $140 but I refused to put my family in danger for a place to sleep.

Had to wait 10 minutes for someone to arrive check me in, check in area was cramped and unclean