were does one start. Just an fyi, this is not the first time we have stayed here( multiple times). As a result we fully expected to be happy with our stay. Unfortunately, this was not the case.
Having learned of your early check in which would allow us to park, and use the facilities , this is just what we did.
1) facilities- pool, was overflowing, not only out of the pool, but around it, out into the front parking spaces, and then out into the street.
2) having a toddler even walking around the pool was a hazard.
3) people came and got checked, in, and we sat , and sat until 3:58 conveniently came along and the room was ready.
4) room-bed, and day bed. bottom of day bed) holes in cushions) could not be opened as the a/c unit blocked its path. Even if the night table was moved out of the way the bed would have to go katy corner.
5) wall on window side of day bed lined with rust... really!!
6) bed-the sound along of the metal springs was a joke, how old was that mattress 30yrs old?
7) now I may be mistaken but i believe the person you had getting the rooms ready was at the same time trying to care for a very small child at the same time.
8) i understand it was end of season, but that room was a mess, and frankly no one should have been staying there. and when pictures were shown to the girl at counter, the answer for the rust was, well its an outside wall, seriously. Just shook my head. You would think an offer for another room would been made
never again.....
번역