First the bad- my welcome to the property was not great. I know it was a holiday, but I try to be respectful of service industry workers and appreciate their working during a time they’d likely want to be off, but my front desk attendant was fairly gruff when I checked in. I couldn’t take a bath in my tub because the drain didn’t close enough to hold water, and small things like the clothes line in the shower were broken. I was excited to find that there were stovetop burners in the kitchenette, but there weren’t many pans to use for cooking. However the most disappointing thing was the entertainment systems for the room- the smart tv and options were great but a bit confusing to use, and despite my calling the desk to ask for a solution, we didn’t have wifi in our room for 3 of our four days at the property. This was a fairly big deal for our plans and I am glad I had brought a few DVD’s to watch.
NOW THE GOOD- the location, the room size, the stocked kitchenette, the parking and amenities were all amazing. Once I visited the desk to find out about the Internet, the staff was much more helpful and after that the Internet worked in our room. The room was clean, the gas fireplace was nice, and it was nice to have chairs and a small patio in the room. The room is a bit outdated, but it was clean, comfortable, and well equipped. My husband is disabled so we spend more time in the room than most other travelers do; it is a great place if you just need a good home base!
번역