하얏트 하우스 시카고 샴버그(Hyatt House Chicago Schaumburg)

Nice and location is good, and clean

Again, breakfast is not good enough choice. Location is good, service is good, but cleaning room service needs to be improved. Overall the service is good and staff is nice.

The staff was fabulous, food was really good, and the place was clean! A great location in Schaumburg! Close to everything!! The room was really nice… Only things were that the fridge was noisy at times and the shower occasionally made noises… The fridge didn’t wake us at all though, so we didn’t really mind… The pool was smaller than expected and closed for maintenance/cleaning on a Sunday morning, which I didn’t think was the best timing. Kids were bummed of course as we didn’t get to use them and it’s one of the reasons I picked this hotel… Overall, we would still choose to stay here again should we come back to Schaumburg area…

The staff was very accommodating and the room was beautiful definitely will be back!

Bedding is down comforters and pillows. Just would have been nice to know that before going to bed with a tired kid who is allergic.

They need to pay more attention to details. Box of food (donuts) was left from previous person open on top of refrigerator with half eaten food in it. I reported it to the front desk and they said it must have been an oversight and brushed it off like it was no big deal....ughhh...sorry wrong answer.

This property needs renovation asap. In its current condition you cannot keep operating this property as it will ruin HYATT’s brand value. Please close this for renovation.

This is a hotel with walls that have seen some things in its history, and the upkeep shows it. Large dings & dents on all the walls of our room. Very outdated (did NOT match the example photos). The remote for the bedroom tv didn’t work, couch had hair on it that wasn’t mine… And there was major dents and damage done to the bathroom door at some point in the past, where husband and I played the game “guess what happened in here” while looking at it. However, the bedding was clean, so that was ok. We let front desk know, and response was “Thank you for letting us know.”