Lovely spot. Beautiful views (from our room- Suite 3). Simple but clean and pretty rooms and grounds. Aurora via email was incredibly communicative and helpful. Lalo and all of the women who worked there were all very kind. We loved our room with the private balcony and the shower overlooking the jungle. We didn't get to enjoy any drinks or lunch there because we were out and about a lot but breakfast was wonderful. Beware it is a HIKE (ie uphill) from town and even more so if you’re in one of the upper rooms. So if you’re not moderately fit, head elsewhere. I just wore by bathing suit under everything so I could jump in the pool every time we got back to the hotel. We could use the exercise so not a big deal to us, just something to be aware of when choosing. We liked being away from all the noise at night but it was definitely still close enough to walk to everything. One quick note- the transportation company they work with (Sayulita Luxury Transportation)- HARD PASS. We arranged our transport ahead of time (airport to D88 to another hotel in PV) and we paid ($23USD so not cheap but worth it to have it squared away) ahead of time so no worries. Right? Very wrong. We thought our driver Hugo was great but he ended up scamming us on the second leg. When he picked us back up to head to PV from Sayulita, he said we owed an extra $50. Sorry what? He said our original quote is just round trip to the airport. I said the hotel had communicated a quote directly from his company that did in fact include transport to our second hotel. Then he said, oh it’s because the hotel takes a commission. He insisted we owed more- I even went over the math and it absolutely didn’t add up but I didn’t want to have any dramas so we just paid. I emailed D88 immediately after and they said the shuttle company claimed Hugo had to return to PV (where he’d dropped us off minutes before) to return an iPad we left in the car (which we didn’t have). They also passed along the message: "The manager told me that drivers ask all passengers to check, before dropping off the car, taking off their belongings, to avoid these incidents." Which, by the way, he definitely didn't but it doesn't matter because we didn't leave anything in the car. ;) So when I told them we had clearly been scammed, they said the transportation company would reach out to us and pay us back, which they did reach out but they haven't paid us back. Because they're having problems with their Pay Pal.. Shocking, I know. Obviously I know this isn't the hotel's fault but it was their recommendation so just feel like I should share this part too. Sayulita Luxury Transport obviously doesn't do this to all passengers per the reviews so I'm not sure why it happened to us but it was a big bummer to an otherwise really fun trip to Sayulita.
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