엘 푸에블리토 데 사율리타(El Pueblito de Sayulita)

Very nice hotel in Sayulita. We enjoyed that all the rooms faced the pool in the courtyard. Our room had sliding doors right out to the deck chairs. The staff were very friendly and helpful.

The pools and hot tub were cold. They were very beautiful to look at. Staff was excellent. The courtyard was a safe and sheltered area to hang out in.

We booked our room months in advance and we were given a room that had no daylight. It was on a corner of the inner courtyard. The bathroom was in disrepair with stains in the walls. I think that booking through ******* almost always gives the worst rooms in any location. The hotel said I should book only through them. We booked for 9 days and wished we hadn’t. The photos look great. The hotel is not. Our little family was very disappointed.

Staff was wonderful, friendly and accommodating. Very clean. We loved that breakfast was included and made to order (Get the chilaquiles and the cafe de olla! Yum!) Walking distance to all the good restaurants and the beach. Perfect setup for our family with 2 bedrooms and 2 bathrooms and a living area w/ kitchen. Not that you will want to cook with so much good food around! One improvement I would make is better lighting in the bathrooms. And maybe a magnifying mirror for my not-so-young eyes. :)

I really enjoyed this hotel for the beautiful room and balcony. Very clean and spacious. I was amazed at the shower. Staff were excellent and polite. The restaurant I had breakfast every morning very delicious Mexican style.

Kitchen was poorly stocked. Toilet backed up several times. Did not feel it was worth the high costs.

As other reviewers have mentioned, El Pueblito De Sayulita is a really special place. We loved everything about it. The neighborhood seems really safe, friendly and welcoming. After a few days, it felt really great to venture out and come back. Alejandro and Anna were extraordinarily kind and friendly, but every employee we encountered was amazing. The key to this place is, it's in the perfect spot. It's a 3min walk to the beach just right out of the hotel, and a very short walk the other way and you're in the heart of everything, but being on the other side of the Sayulita river takes you away from all the noise. Our premium suite, or family suite was amazing. Huge, and multiple bedrooms to keep everyone in the family comfortable. We would absolutely stay here again, and in fact plan too!

El Pueblito was nice. Maybe a bit overpriced for what you get, but maybe not because I think Sayulita may be that way overall. There was plenty of room with the two bedrooms and two baths. The set up of a king bed in one room and a pair of twin beds in the other was perfect for us (family with 2 teens). The people were nice (the food recs we got from the front desk not great) and the free water and coffee was good to have (you could go fill up water bottles near reception). It was very fun to drive around the golf cart we rented for the day from them. The reason I say it may be overpriced is that we didn’t have full water in the kitchen or one of the bathrooms for a couple of days. And the hot tub wasn’t hot. The pool is nice enough (a little run down, but fine), but the hot tub was barely even warm. The location is good, close to the beach and close to the main part of town. Not too noisy, but not super quiet either.

The property is nice and the location is nice and close to the beach. A few downsides, they treat their customers as dollar signs rather than prioritizing real customer service. The employees do their best but the poor decisions and poor customer service standards come from upper management. There were definitely a few things in the property that needed repairs but the property was clean and the rooms were nice. Overall, if customer service were more of a priority I would most likely return, at this time that is not the case.