Verified traveler
2023년 8월 5일
We booked this hotel last minute for a track meet. When we arrived in the hotel it smelled horrible. Unfortunately, everyone’s views on hygiene is different and that made interactions more difficult. Also, made breakfast unbearable. I didn’t eat because of how bad it smelled.
Our room was less than desired! I opened the closet, full of crumbs. The bathroom lacked water pressure, the tub was stained and dirty, and the entire room smelled like some sort of air freshener that had exploded! We had to open the window for hours to get the smell somewhat out. Some of the pillows smelled like guest before us.
We made it through the night but the next day we went to the pool. They added tile that WASNT slip resistant and it was broken in many places. I stepped on it not realizing and that was my last straw. I told the lady on staff and she said she didn’t realize there were broken tiles and pieces of glass around the pool but also didn’t do anything to keep kids safe. She said all rooms have no water pressure and we couldn’t switch rooms nor switch hotels. It was a nightmare. Second shift came in and basically offered no help but to send someone to clean. They didn’t sweep.
The entire stay they only give you 2 towels at a time and no towels at the pool.
There was hair everywhere in the pool! And our room.
번역