수 세인트 마리 캐스케이드 크로싱 근처 호텔

Very nice hotel . The staff at the front were excellent. The gentleman at the front was nice enough to give us a room on the ground floor not far from the entrance door. The bed was so comfy and the bathroom was really nice. Good breakfast and spacious. Excellent location with stores and resurants around the hotel. Liked it so much we end up staying for 3 nights. A hour drive up to Whitefish where the Ship Wreck Museum is and a short drive into town to see the locks. A great Stay

시설: 시설이 매우 좋고 객실이 크고 주차 공간이 많습니다. 위생: 깨끗하고 깔끔함 환경: 월마트 근처에서 물건을 사기에 편리합니다. 경찰서 옆에는 안전합니다. 서비스: 좋은 서비스, 무료 아침 식사

When my husband made the on-line reservation he added a request for a room away from the elevator & ice machine on an upper floor (we understand this is a best-effort request). We arrived on a Sunday @ 3:30 pm to a sparsely filled parking lot. The front desk employee was not impolite but said very few words - we didn't catch his name but he had a beard and an AR-15 tattoo on his forearm. He assigned us a room on the 3rd floor (great) but as the elevator opened we found our room was directly across from the elevator door. Upon returning to the lobby and requesting a room further away from elevators & ice machines, he then assigned a room on the second floor, which turned out to be... immediately next to the elevator. *sigh* My husband, now frustrated, returned for a 3rd try and told the employee that he felt like he was getting a runaround. In response, this employee then literally threw both arms in the air, turned his back on my husband and disappeared into the back office without another word. At that moment, another employee (Duane) stepped up to the counter and politely asked how he could help, while my husband explained our situation. Duane very politely explained that the housekeeping staff was a little behind at the moment but that they should have a number of better rooms available if we could wait about 10 minutes. We said yes, absolutely, and in just a few minutes he walked over with key cards for a great room on the 3rd floor at the end of the hallway. Perfect. Our stay for 4 nights was fine aside from our negative check-in experience with a very unprofessional employee. This was a minor request and my husband was not belligerent or even raised his voice. I want to commend Duane for his professionalism and manner in resolving things for us with a solution that was actually very simple. I did submit this feedback to the Hampton Inn. I didn't specifically request that they contact me and I haven't heard back from them.

호텔 자체는 보수 공사 중입니다 ..., 공사, 리셉션 데스크 입구의 표시가 좋지 않고 주차가 좋지 않습니다. 나는 그것이 끝나면 좋을 것이라고 확신합니다. 프론트 데스크 직원은 실제로 거기에 있고 싶지 않은 것처럼 행동했습니다. 온수 욕조가 작동하지 않았습니다. 그러나 ****** 지역은 정말 좋고 장식은 훌륭합니다. 우리는 유일한 실제 레스토랑이 오후 9시에 문을 닫는 것을 발견하고 불행했기 때문에 델리 샌드위치와 함께해야했지만 정말 좋았습니다. 그것이 무엇인지에 대한 합리적인 가격. 다시 거기에 머물 수 있으며 건설이 완료되면 더 나은 경험이되기를 바랍니다.

내 체류는 실제로 3 월 1 일 밤이었습니다.