XL 호텔 - 전부 포함(XL Hotels - All Inclusive)

Nice all-inclusive hotel are a nice location. Close to amenities and super friendly staff. However, it is really old and not clean at all. Furniture is old and smells, bathroom smells, and it was really not clean (2/5). Smoking is allowed in some areas of lobby so there is a distinct lingering smell.

包早中晚餐，度假型酒店，很舒適，但是酒店設施有點老舊，洗澡的水很鹹. 不過早中晚餐都很豐盛，負一樓的土耳其式spa很有意思可以嘗試一下. 總之這個價位性價比很高了

Excellent rooms, impressive facade, grounds, pool and views wonderful. Given this we were surprised at the state of the sunbeds and some of the other furniture, even more so by the unavailability of the Internet anywhere except at reception. It was sometimes hard to escape the incessant music, particularly frustrating when you want to appreciate the wonderful views and the sounds of nature. Some of the staff were excellent, notably in the restaurant, and at reception, but the younger ones in particular seemed to be a lot more interested in their phones and chatting to each other than the clientele.

The food was disgusting made me sick then we was literally 2 mins late for snacks they refused to do us chips so we had to go pay for food down the roads pool near dinning area was dirty

Our recent stay at this hotel was far from enjoyable. Despite receiving confirmation of an early check-in, our room was not ready upon arrival. The frustration began when we encountered the night staff who seemed to have no command of English, making communication virtually impossible. As a result, they provided us with a temporary room that left much to be desired. Unfortunately, our disappoin**ent didn't end there. The following morning, our experience took a nosedive at breakfast. The food served was well below our expectations, with tasteless and unappetizing options that left us regretting our decision to dine at the hotel. All in all, this stay was marred by a lack of communication, a substandard room, and an unimpressive breakfast experience. We expected much more from this hotel and hope that these issues can be addressed for future guests.

The hotel is exaclty as previous travelers have described. First of all the rooms: there were some damages in the room: the fridge had mold and the shower head was broken, they have changed this the day after check in. Every night they cut off the water and when I had called the reception they turned it on (very strange). Secondly: The sunbeds around the pool are broken (called beforehand if they had changed the beds and they said yes, well they didn’t). Thirdly: the service in the restaurants: the waiters were rude and very unprofessional, they didn’t clean the tables (just wiped the table with the table cloth and than put the same table cloth back on table). They didn’t had enough staff so they were very slow with cleaning tables and shortage on cutlery. The food was okay (not many options but tasted good) but they didn’t refill the food so there was not enough for everyone. And after 21:00 they put very loud music, so dining quitly after 21:00 is not optional (mentioned to the staff to change the music but they did not and their response was also very rude), do not expect much from the beach bar as well not many drink options and the cups are not very clean. The views of the hotel are very nice and the rooms were clean. But thats very much it.

Good hotel, in restaurant is not so clean at all.

Me and my husband stayed in the hotel for 1 week. Amazing hotel with great panoramic views of mountain and ocean! In fact the hotel is on a mountain which is very rare, truly stunning and great for pictures. Everton the hotel are so friendly I can’t say one bad thing about the hotel it was just beautiful. The best thing for us was the two dogs Tina and Gorgey so lovely! We will definitely come back to this hotel for sure.

Let’s start with the good points Freshly decorated room only let down was an old toilet left in situ. Nice views of the sea and mountains. Nice pool area although sun beds broken and old Staff friendly Cleanliness of hotel was good. BAD POINTS Had to go looking for food. Panoramic bar was supposed to be open for snacks and drinks this was never manned until I complained and even then there was no snacks. Main bar served drinks. I asked for a lager and a wine and we received half a glass of both each. Food was overall poor. Evening meal was chicken turkey or meatballs with chips rice and salad. Lunch next day was chicken turkey or meatballs!!! Breakfast no fruit on offer no yoghurts selection was eggs salami salad cornflakes and bread. Complained to manager asked for refund but was not interested just told me all places now open Private beach disappointing we were embarrassed to sit next to another all inclusive due to the broken beds and umbrellas. The snack bar was an old run down shack again that was never open for drinks or snacks. We promptly left. Overall we stayed for 24hours out of our 3 night all inclusive break. Couldn’t take anymore of the poor quality and as for all inclusive that is a complete joke!!! General manager needs to up his game if he wants the customers to come to this hotel. It is a shame really as this could be a nice place. There was more but have ran out of characters