힐튼 가든 인 새러토가 스프링스(Hilton Garden Inn Saratoga Springs)

Overall it was a good stay. Breakfast was good (need to pay if not included in stay). Our room’s thermostat was not working properly. It was either blowing warm or cold air. Front desk was made aware when we checked out. Only legitimate complaint would be that the pool was not open.

Room had no heat , 30 degrees outside temp. Bundled with blankets and moved the next day. Very SMALL compensation.

I would have given this place a 5 star review, but my room was on the 1st floor and when breakfast was being prepared I could smell bacon in my room. It kept me awake and couldn’t fall asleep anymore. Place is clean, I would definitely stay there again, but will ask for upper floor rooms.

Great location with easy access to wonderful restaurants and shops. The staff was helpful and courteous. The Hilton Hotel chain is the best. Great value also.

Pool was closed, restaurant was closed, got food elsewhere and could not use lobby to eat, as a result bar lost business. One staff was not friendly so turn us off to breakfast as well so again more lost business.

Sensor on side door not working so key card not working, very inconvenient.

It was for one night but it was easy and felt safe. Had a great experience at the bar with the bartender Christina who was super friendly and made it comfortable.

The first thing on our trip was we did not get a king size bed that I had scheduled to receive. They gave us twin beds. Then after we went to sleep that night, there was some kind of fire alarm and we had to all get up and go outside at 10:45.

We chose this hotel thinking there was a hotel in the pool area as indicated by other third party app photos. There use to be a hot tub and there is no longer. The photos are deceiving. The hotel room itself was very warm despite the AC being on. Half the time it seemed like it was not working. The 4th floor had a horrible burning smell near the “electrical room.” Price was high and quality was just average for Hilton. I expected more for the price. We will look elsewhere next time.