I booked with this hotel following a colleague's recommendation and was so glad that I did. For the airport transfer, they had someone at the airport with my name on a sign and helped me with my large amount of luggage. I only knew a few Bosnian words, but their English is perfect, and they gave me all kinds of good suggestions and information. They also called a taxi for me when it was time to leave. The rooms were lovely and very clean. I had no problem with hot water, and the A/C unit worked well. The location is perfect, as you're just two minutes walk to the main ***** of the city. I definitely will stay here again on any short visit to the wonderful city of Sarajevo.
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