팔라시오 탕가라 - 언 외트커 컬렉션 호텔(Palacio Tangara)

나는 약속 (경험)을 샀고 완전히 다른 것으로 배달되었습니다. 우리는 일어난 일에 매우 불만족합니다 ... 체크인시 발렌타인 데이 저녁 식사가 변경되었으며 저녁 식사 패키지 (R $ 3,500)를 구매 한 사람들 만 레스토랑에서 저녁 식사를 할 수 있다는 소식을 들었습니다. 우리뿐만 아니라 여러 커플도 실망했습니다. 이것은 실제로 완전히 차별적이었습니다.... 그런 이유로 우리는 그들을 고소할 수 있습니다. 부부는 모두 (우리를 포함하여) 방에서 저녁을 먹도록 강요받았습니다. 너무 지루하고 창피했습니다. 이것은 전적으로 소비자 코드 외부에 있습니다. 우리는 그 가격으로 저녁을 사야 할 것입니다. 그렇지 않으면 식당에서 먹을 수 없습니다. 말도 안되는 소리. 암튼.. 그랬다!! 깃털. 복근,

매우 좋은 실내외 수영장 및 로비에서 고객 서비스 개선 필요

Fantastic front desk, helped us with local doctor and got us the medicine we needed. Pool is large, room was sumptuous, room service quick and efficient, dining room personnel very friendly and solicitous. I feel strongly this is the best hotel in Sao Paolo, and the only negative is endless car rides to get anywhere during the regular work week.

Excelente local para comemoracao de eventos do casal. atendimento muito atencioso, quarto perfeito, colchao espetacular e o café da manha entre os melhores que já vi na vida.

nice place but they don't respect partnership. I had to ask for an upgrade after my check in - I was already in my room, and after a while , they said there was no available room for upgrade. no discount of 20 por cent in my dinner. I stayed in this hotel for only one night.

Best stay I ever had in Sao Paulo. I could not find any faults. The staff was "outstanding" in every way, friendly and professional. The property in pristine shape. The restaurants outstanding. I will be going back.

The service at this hotel is exceptional. The rooms are spacious and clean. The food is excellent. Will absolutely stay again. Spa services were good for my partner. We had one issue at check in with one staff member due to a credit card issue but that person was not representative of the overall staff. Very friendly staff and got to know you during stay to provide great service

Beautiful colonial style hotel set in tropical parkland. Excellent cocktail bar and superb pool. Well appointed gym. Arrived very early morning and the charming night manager made sure we were in our room very quickly.

I can’t believe there is an oasis in the middle of the concrete jungle of São Paulo. Unbelievable beautiful, the hotel is just amazing, clean, the amenities are great! The food is amazing, the SPA was perfect and the people!!!! Ahhh the people here are the best! I will come back every time I am visiting São Paulo.