The property is absolutely beautiful, and we loved our entire suite! Most the hotel staff was friendly and very accommodating during our stay. Staff/Food services/Location: The staff gave wonderful recommendations for places to eat, tour, and sight see. They were truly at our disposal majority of the time. They communicated with us by text via WhatsApp and would respond right away! The bar staff and waiters were very gracious, and we tipped them in euros every chance we got (shoutout to Alex and his young, male food runner). You all provided the best service we had during our time in Greece. The food was also great! The hotel is located walking distance from small markets and fantastic eats. No need to use their recommended drivers. Room/Hot tub/Maintenance: Our room was beautiful and very spacious. We had an amazing view of the fields and distant mountains from our patio. Our fridge came stocked with 4, 1.5litres of water and juice. Our hot tub was very cold. Even after calling the front desk numerous times the first 3 days, they did not raise the temperature, but instead told us we "should not expect it to get more than 32 Celsius". After pleading with the staff and insisting that the tub did not reach anywhere near 32 Celsius, they inspected and agreed that the hot tub was in fact broken and were able to fix the issue our second to last day and apologized for the inconvenience. Also, you may have to sleep with the windows open as it gets very hot in the rooms, and they do not have AC. Indoor Pool/Hot tub: The indoor pool and spa were very relaxing. The hotel offered one private hour at the pool for our party of 5, which was very generous. We had a great time at the pool/indoor hot tub! We paid $308 for a couple's hour and a half session, and our friend paid $200 for an individual session. We left feeling very relaxed, but a bit overwhelmed by the spa staff trying to sell products and additional services to us. Though the spa was relaxing, I do not recommend you spend what we spent, as I am sure you can find exactly what they offer (massage, facial, and sauna) for a fraction of the price and comparable services. Hotel transportation/Checkout: Here's the unfortunate part. I hate to do this, because most the staff was amazing! However, checkout was an absolute nigh**are for us. There are certain things you must pay in euros and others you must pay with credit card (we were not told this during check-in). The staff did not have an itemized print out of our expenses, but instead a sticky note written in pencil of everything we were billed. Thankfully, we kept some receipts and were able to sort out some of the discrepancies. There was MAJOR miscommunication from the drivers to the front desk staff. On our way to the airport, we stopped by the A** to tip our final driver who was very patient and unfortunately had to deal with the shady doings of his colleagues who drove us throughout our stay. Some of the drivers the hotel provides are VE
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