르네상스 산토 도밍고 하라구아 호텔 & 카지노(Renaissance Santo Domingo Jaragua Hotel & Casino)

服務：酒店服務態度細緻耐心

It was a clean hotel but my room was not ready until after 5PM. Check in time it's 3 and I got there at 3:15 but my room was not ready. I don't know about the room in the Tower but the Garden View rooms are not worth the price.

The service experience was great. The hotel is in great condition, even though it’s a little bit dated. I would come back if it’s a good offer. Gym was good. Room service had a great menu, and the service was very pleasant both while taking the order and with the delivery.

This is an older style property and it shows. It's conveniently based not far from the colonial district but is in a very rundown part of Santo Domingo. However, the staff are very friendly and helpful, the rooms are very spacious with great (partial) views of the sea. The pool area is nice (albeit right above a major road) but the pool is less than waist deep, and they pump very loud music from lunchtime onwards. Issue is the clientele which seemed to be mostly wanna-be influencers blasting their own music and taking up most free space taking endless videos and selfies. Food fine but only real restaurant is small and rather soulless. Not a bad hotel but could do with an upgrade.

I stay there every time, wouldn’t change it for nothing! Great service and great rooms. My 5 year old calls it his other house lol.

This property is an excellent place to stay. All the staff were absolutely Great!

The property was impeccable. The rooms were comfortable, modern and spotless but that's not what made this stay so satisfying. The service we received from the moment you step on to the property is first class. Pedro at the receiving desk made us feel like we were arriving at our home. What a gentleman, what an asset. He along with everyone else at the property made our stay quite pleasurable. Thank you all for your kindness. Made us feel very special.

The hotel continues to be a landmark in Santo Domingo and the service is excellent.

Diamond Club is terrible. I can't imagine the regular service.