호텔 로스 크리스탈레스(Hotel Los Cristales)

I had a good stay here for 3 days, really no complaints, liked the free secure parking, friendly staff, everything worked in the room, good pricing for the budget minded traveler, one block from the main park, only downside is the very simple breakfast but all things considered I will return. SAV TripAdvisor Destination Expert for Colombia

Great place to stay with very nice staff

The assigned room was spotles, supr clean, a nice king bed, and, very quiet.

It is impossible to sleep with the noise coming from the trucks and cars driving down the street and the crowds that chat all night at the hotel lobby.

Property well located and staff extremely helpful and friendly. One of the rooms had some issues and they had to change it

Rooms on first floor are on top of the garage so lots of car alarms noise. No windows so super hot can't breathe in those rooms

They need to improve customer service, offer all the services described on *******, and they must offer a solution in case something is not working or available. It was two bad nights, I received a compensation for bad service, but it was not what I expected for the price we paid, there are more options in the same area.

Las instalaciones del hotel estan acordes a su precio; el servicio en recepción y garaje fue excelente...el restaurante regular- malo en el tema de desayuno, tanto servicio como producto no cumple las expectativas q se piensa. Es de resaltar la actitud con la q se intenta brindar un buen servicio; espero mejoren las pequeñas fallas y sigan saliendo adelante....

Para empezar mi experiencia no fue buena ta que la descripción del lugar decía que era a 3 minutos caminado a los termales el cual era el sitio que realmente quería visitar y me encuentro en un hotel el la ciudad a 30 minutos de termales