Nura Santa Ponsa Pins

Hotel perfecto para una escapada en Mallorca en pareja, repetiremos!

First of all this is not a four star hotel Hotel is a bit shabby Rooms are clean, nice comfy beds and pillows Shower lovely and hot Breakfast is ok, always found something to eat. It’s a little walk from the beach and all the main restaurants Can get a bus right outside hotel into Palma for €5! Had a lovely stay with friends made the best of it

Hotel was a good location with a 10 min walk to beach and promenade. close to large supermarket that opens till 9pm which is handy for grabbing snacks and water. Booked a superior double for single use, but was given a standard single. As I hadn't booked direct was unable to get agent to resend booking details. room was comfortable hotel seemed to be winding down for the season as not many people staying, nobody using the pool or terrace areas and minimal staff on hand, I had to wait 15 mins after arriving for someone to show up on reception good value

Small hotel, impeccably clean. Pool & bar small as is restaurant. Pool ok but looks much bigger in photos. Sadly food was cold first thing in morning, staff friendly. Hotel 10 mins walk from beach/town centre. Single rooms available which was good as there were 3 of us who did not want to share.

Just returned today from a 3 day break , bed and breakfast with bad storm ,we were delayed by a couple of hours ,on arriving there was no food available ,the room was clean ,the staff were very hard to find ,after checking for indoor pool and spa ,located in basement ,it hadn’t been used or cleaned in quite a while ,the equipment was there but no pool ,after breakfast the tea/ coffee and water machines were switched off ,I had to pay 2.5 euros for jug of water ,on leaving ,our collection was 6,25 am ,after asking staff could we take a apple to airport we were refused ,we explained we had missed breakfast on two occasions what was paid for no tea facilities in room ,this is stated as a 4 stars ,I wouldn’t give it two ,first time to Santa ponsa and sadly the last

Santa ponsa pins look bice and clean. The bedding was clean and fresh and thats all that was nice about it. Found the staff to be rude when i found them most of time had to go looking for them. Didnt get chance to have breakfast on the 1st day because of delays and the last day we left 6 15 in the morning. So didnt have breakfast. There was fruit in restaurant area but staff said we couldnt have any even though we wasnt gonna be there for breakfast. There was not kettle in the rooms. And the water machine got switched off after breakfast and if want jug of water was charged €2 50. They said there was an inside pool but there wasnt and said had spa which was always closed . Definitely not a 4 star hotel more like a 2

Absolutely loved it !!!!! Near enough to everything but a nice distance away also to relax . The hotel itself is completely spotless and has a lovely pool . I cannot recommend this hotel enough! Reception staff are very friendly

Hotel was pleasant enough though it most certainly isn't a four star. A little tired in places, it could definitely do with a lick of paint, during closed season. Staff, whilst not unfriendly, were certainly not welcoming, either. My wife described them as "businesslike". That'll do.

Decent place to spend a few nights in SP. Away from the main nightlife etc but a shortish walk. Rooms small but comfortable, great showers and plenty of good hangers too. Staff were efficient and pleasant during my stay and always offered a smile at front desk and in the breakfast room. Breakfast had all the usual stuff and as in most hotels here awful coffee and Luke warm eggs bacon etc. Did not use the small pool area as both times I went there it was mostly in shade from hotel building. For the price a good option when visiting Santa Ponsa for a few days.