Hotel Bahia del Sol

El personal del hotel es muy amable y todos los servicios son muy correctos para el precio que pagamos.

Bel hotel bien situé à coté d'une belle grande plage. Accueil agréable, personnel souriant.Personnel du service restauration très sympa. Dommage que le jacuzzi n'était pas en route.Beau buffet varié par contre je trouve qu'il n'est pas normal que l'on doive payer l'eau quand on paye la demi-pension ! Nous avons était dans d'autres hotels de Majorque où l'eau , les sodas et le vin était en libre service. Juste coté piscine, le fait que beaucoup de personnes réservent leurs transats dès 7 h du matin en posant des serviettes sans être présents, du coup, plus de possibilité de s'installer autour de la piscine après notre petit-déjeuner , la direction de l'hotel devrait l'interdire !

This is not a 4 star hotel. The rooms & the pool area are lovely but that's were it ends. We arrived at midnight to be ignored for 5 minutes while the 2 ladies on reception had an argument. We checked in but were told nothing about the hotel or where anything was. The food was awful so we ate out most days. Snacks were just some bread, cheese & cake left on the bar between 3 & 5. We booked this hotel as it had a gym but on the second day most of the equipment was taken out & when i asked they said it would be replaced but it wasn't. There was no entertainment day or night which i thought was standard for all inclusive hotels, apart from a singer on 1 night. The staff were rude & ignorant, couldn't even smile. Took ages to get served at the bar. The only pleasant staff member was Natalia behind the bar who was lovely & friendly.

This hotel has major issues, it was full so was sent to a 1970s Pontins style apartment instead. When they had a room, it had a bad odour of drains, which they cleaned but left faeces on the bathroom floor, which was totally gross. The dining room was infested by tiny flies on food etc. we had to sleep with the balcony door wide open due to the smell and air conditioning didn’t work, but the lock was broke anyhow, so our valuables were at risk every time we left the room. The food was gross, very poor cuts of fatty meat and watered down drinks. One night there was only one bar staff for the entire hotel, so half the night was spent queuing. No nightly entertainment and the roof top terrace closed despite a Large screen TV advertising it in reception. Definitely won’t be going back, it’s poorly managed and maintained and very poor all round quality

Arrived to be told hotel full !!! Not only ones either I had booking confirmation in my hand Sent us to a two star for first two nights Roof terrace closed said too cold it was 28 degrees Balcony did not lock Food not great cocktails not nice at all Flies all over food slow to clear plates No air con Room smelly like sewage Only good point is location not a four star at all

Turned up at the hotel to be told there is a problem and you cant stay here. Have been put in a nice hotel but about a mile from the sea.i certainly wouldnt have picked this one.ill be complaining when back in the uk

This is a review i was hoping not to write. I was hoping the hotel and Thomas Cook by now would have offered adequate compensation to calm my stress levels. I complained on returning to the UK to the provider Thomas Cook, it took a long time to get a reply , they ensured me they were waiting for replies from the hotel, ,it never happened. To this day I have not had any correspondence from the hotel or Thomas Cook. This is the complaint as written to Thomas Cook, I have also included the photo's I put in the original complaint. This holiday was booked in good faith in February 2022. The hotel as advertised looked nice with great facility's, the room with balcony looked amazing. (see photo) On arrival at the hotel we booked in and was allocated our room, we were surprised as the room was named (Cabrera) and not numbered as all the others were. Apparantly It would have been 6401. We proceeded to the 6th floor, we initially had trouble finding the room, eventually finding it through a fire escape into the service part of the hotel. It appears to be a converted store room, very small, all the furniture was fitted and tiny there was barely room to shuffle down the side of the bed. The wardrobe was barely 2 foot wide with a sliding door. Draw storage was 4 small draws barely 4 inches deep. The fridge was barely accessible as the door only opened about 9 inches and hit the bed, and of course the noise kept you awake as it was within arms reach of the bed. There was no balcony as advertised but a Juliet balcony that had no room to sit at anyway as the bed was in the way of the only chair. The bathroom was tiny, accessed by a small sliding door. The wash sink and top, I believe was made to be fitted to a small boat or caravan. The shower door opened just enough against the toilet bowl to shuffle sideways to get in. Once you were in the shower there was a small window, this actually opened onto next doors balcony, this could cause embarrassment for both parties. Obviously we were a bit shocked by this room, I felt we were staying in a caravan. When we inquired at reception about perhaps changing rooms we were politely, but firmly, informed this would not be possible as the hotel was fully booked, but if we wanted to upgrade we could, this would incur an upgrade charge. We felt as if we were being blackmailed and discriminated against, we decided to just make the most of it. We spent no time or money in the hotel deciding to go out and use the local amenities. The hotel was very clean and well served by the staff but we got the impression that profit came before service. There were many stories about people being charged for upgrades see photo's Access to the room was through a wedged open fire door, if it had fallen shut we could not get out onto the landing. The room was next to the service lift and above the kitchens that were very noisy in the mornings with kitchen activity and cleaners in the lift.. I'm not even going to mention the Health and Safe

Too much we did not like as others have said before. Check in slow Receptionist surly Dining room chaotic Breakfast taken away at 10.00 on the dot even though the breakfast hours are until 10.00. Staff physically stopping guests from passing for more hot water! Hand up...shouting NO at guests. We only went once...again chaotic. No proper tea, leaky teapots, water from 1 ancient old urn! Main bar is expensive. The Sky bar is much cheaper- why??? There is an extra sun terrace on Level 5. Nobody seems to use it. No poolside service for anything. The hotel has a good location, rooms are large but ours had only side sea view but we paid for sea view. Some rooms are refurbished some are old. Very few walk in showers. Lots of hot water abd good shower heads. We found the staff to be unfriendly and we won't be back to any Bahia hotel. This hotel needs a new manager and a huge amount of changes made to all services! There are many German guests. Written notices were put up only in German. The pool is unheated and there are not many sunbeds and no proper umbrellas. We enjoyed Santa Ponsa but although on half board we ate out almost all of the time.

Really beautiful modem hotel close to everything and literally opposite the beach. We went half board- breakfast and dinner huge selection and very tasty. We had late check in as our plane was delayed. At 3am it would have been nice to have gotten a drink. The receptionist was very accommodating and did make us a coffee. Our only gripe was that there are no coffee/tea making facilities in the room. And definitely not enough sunbeds for the size of the hotel.