더블트리 바이 힐튼 산타페(DoubleTree by Hilton Hotel Santa Fe)

Amazing location, comfortable and clean hotel. Staff very friendly. If any chance to be back to Santa Fe, I will be stay over there again at the DoubleTree by Hilton Santa Fe.

Expected more from a Hilton. I booked two rooms and reminded them of all info for 2nd traveler who would be arriving around 930pm after 8 hour drive. Well they "couldn't find his name" or mine for that matter and tried to deny he had a room booked. Not only was it booked but paid for! Room: $ for water? Really? Electrical cord on lamp by bed was pulled partially out of lamp, remote needed new batteries, ice machine didn't work, and all pillows were same size/density. Oh the breakfast...$$ for standard buffet. Disappointing. The bacon was good and our server very nice.

The breakfast was good. The food served in the bar was not. The spa was good but the temperature in the room was the same as it was outside. 17 degrees.

Outstanding staff..:)..very nice and super clean.. And and always the best cookies

During my stay at The Double Tree Santa Fe hotel, I endured a dreadful experience with noisy guests staying in the room above mine. The disruption was so severe in noise that, in frustration, I called the front desk and they apologized and said they would take care of it. It did not stop. At 5:50 am I called down to the desk again repeatedly to no answer. Angry tired and frustrated I went down to the front desk to get a refund. Ernesto said he can’t do that, manager doesn’t come in till 9:00. That was his only solution, I asked him to do something about the noise and To my disbelief, instead of addressing the issue directly, he requested me to accompany them to the third floor to "hear it for themselves." This unusual request left me feeling perplexed and dissatisfied, as the staff's response seemed inadequate in resolving the disturbance.

The staff was super sweet annd helpful especially Makayla at the front desk. We were there for 3 nights and had a great time

We stayed on the 4th floor and the traffic noise was still very loud. Asked top possibly change rooms and was denied. Breakfast is $15 for the same thing you can get for free at any other hotel. Very disappointing and not a good value for the money.

It was comfortable, vanity was very small but room was comfortable , clean

The rooms carpet was dirty, no hot water, walls thin, neighbors loud, and homeless camp on property.