Hoilday date 29.03 to 05.04 2024. 7 people, 6 adults, and 1x 15 year old. This is a great hotel. It's super clean, the staff are some of the friendly we've ever come across. Particularly, Ainhoa Rubi and Xabi name a few, but all of them were smiling and happy to serve you. We had a front sea view room, which was large enough for 3 of us and had a separate double room for the adults. Plenty of toiletries had a great view of the pool and sea. The pool area faces the sea as well, and there's a nice walk through the gates to other areas. The location is about 10 to 15 mins from the town centre and a flat walk as well. The local supermarket is a few mins away. The pool is nice and big, and there were plenty of sunbeds. Not once in 7 days did we have to do the usual British thing of bagging beds early on. The food at the pool bar was really nice, hot, tasty, and served to you at the table. The restaurant food was lovely and a good variety every day. All we would say is that it wasn't particularly hot at times, and the microwave was used most days at breakfast as the bacon. was actually cold. The lifts constantly broke down, now on a 3 storey building it's not usually a problem but we had elderly family with us and therefore it was a big issue. There was a point where all 3 main lifts were broken. Now the bad bit. The entertainment was the worst we have ever had. The in-house team did their best, but because the PA is so bad and the room echoed, it was very difficult to understand them. There were no stage lights, just the standard room ones, which looked like no effort whatsoever had gone into trying to make it a decent place. They had one group Perkusax on twice in the same week, and they did the same set twice, this consisted of 2 instrumental songs, both about 30 mins each, no wonder the room emptied. Only Tina Turner saved the whole week. I'm hoping it gets better when the season gets going and it moves outside. To sum it up, it's a great place, and we would definitely go back again without hesitation.
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