산타크루스데테네리페도 El Alma de Tacande 근처 호텔

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.

I stayed in this hotel for 10 days in mid September with my siblings, my parents, my partner and my toddler. Upon arriving late in the evening we were very grateful to see how spacious, clean and comfortable the rooms are. We slept really well. The one thing to note is that all the beds are singles pushed together which can be an issue if you like to cuddle with your partner to sleep as the beds kept moving apart, but they were very comfortable and we slept well. The rooms are all air conditioned which is very welcome on stickier days. We stayed in a room with a sea view and it was really wonderful to wake up to the view every morning. In the evening there is live music at the bars outside which can be a little loud - if you like to sleep early I recommend ear plugs - however all the music stops by 11pm and we enjoyed many an evening sitting on the balcony and enjoying the music below. I think it's worth noting that if you do have any issues the hotel is very quick to respond. On our first night we noted that the lock on the door did not work, and the seal on the door of the shower was missing. Within half an hour the hotel maintenance had come up to the room to rectify the issues, and they did so quickly. The hotel has WiFi which can be a little patchy at certain times of the day when it is lost used but is otherwise reliable. There is a TV in the rooms with a good selection of channels - I will note that the English channels didn't work and did need reprogramming but it wasn't an issue as as we didn't have time to watch TV anyway! There is a mini fridge in each room which is very handy. There is a charge of €2 a day for personal use which really isn't bad at all. The selection of food available at the hotel is really wonderful. Every night there is a different theme. My favourites were Spanish and canarian nights. But there is so much on offer you should find something for even the pickiest of eaters. Every member of staff working in the restaurant was so friendly and lovely. As there were 7 of us travelling together they reserved a table for us each morning and evening so that we didn't have trouble to eat together. I will however note that one particular member of staff didn't appear to want to accommodate this - a woman with dark hair, glasses and waistcoat and green tie (different levels of staff wore slightly different uniform) for some reason whenever this particular lady was on staff she would remove our reservation. Initially we thought this was a mistake but it happened like clockwork on her shifts and never happened when she wasn't in. I'm not sure why she took issue with our group. She was also quite rude to me one day when I was trying to go to our usual table (which had been dressed for breakfast already) to retrieve the high chair for my son. I tried to explain to her several times I was just going to get the chair but she didn't seem to understand and was insisting on directing me to another area of the restaurant. The re

아파트는 발코니와 테이블, 실내 테이블, 모든 주방 편의 시설을 갖춘 매우 편안한 객실입니다. 가족은 거의 매일 수행됩니다. 리셉션을 포함하여 매우 깨끗하고 친절한 직원. 저희는 층의 식당 옆에 있어서 저녁에 약간의 소음이 있었지만 옆으로 애니메이션을 즐기게 됩니다. 레지던스는 시내를 산책하기에 잘 위치해 있고, 인접한 거리에서 최대 5분 거리에 밖에 주차되어 있습니다. 직원은 거기에가는 방법을 설명합니다 ... 우리의 숙박에 매우 만족합니다.

호텔에서 매우 성공적인 숙박. 최고 수준의 매우 편안한 객실 아침 식사는 우리가 지금까지 호텔에서 먹은 최고이며 모든 것이 신선하고 매우 좋은 품질이며 아름답게 제공됩니다. 호텔 레스토랑에서의 점심도 좋습니다. 스파는 아름답고 마사지는 좋습니다. 구매 한 패키지보다 짧게 지속되었지만 헤어 드레서도 좋습니다. 결국 청구서에 별을 줄입니다. 나는 확인하지 않을 것이지만 내가 가지고 있지 않은 스파에서 추가 마사지 서비스에 의해 던져졌습니다. 더 많은 돈을 지불하기 위해 고의로 한 것인지는 모르겠지만, 특히 서명 된 청구서에 그런 마사지가 포함되어 있지 않기 때문에 이런 호텔에서는 일어나지 않아야합니다. 리셉션에서 불필요하게 지출 된 추가 시간. 역겨운 남아있다.

Booked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.

레스토랑은 개명되어 개조되었습니다. 체육관은 훌륭하고 에어컨은 운동이 끝날 때까지 매우 환영했습니다. 오션 브레이즈 테라스의 위커 가구는 교체해야하지만 전반적인 경험을 저해하지는 않습니다. 오션 브레즈 (Ocean Breeze)의 엔터테인먼트 중 일부는 많은 가족과 친구들이 언급 한대로 많은 것을 원합니다. 정원은 우리의 보증 갱신식을 개최하기에 완벽한 장소 였고 직원들은 완전히 훌륭하고 친절하며 환영했습니다. 우리는 Vow Renewal 또는 더 나은 휴가를 위해 더 나은 장소를 요청할 수 없었습니다. 많은 손님이 집에 가야 할 때 울고있었습니다. 수영장은 초대받고 수영장 활동은보고 참여하기에 좋았습니다.

Fabulous hotel with the most amazingly helpful staff. Shout out to Conny on Reception, you were just wonderful when we arrived, thank you! Peaceful, calm and tranquil would best describe the hotels ambiance. The gardens with their fruit trees are enticing. This is a place to re-charge your batteries and relax, be looked after and eat great food. We experienced no issues whatsoever with Wi-Fi as has been mentioned in posts elsewhere. On site restaurant offers an excellent menu cooked to an equally excellent standard. If you have mobility issues, it might be worth noting that only the junior suites have showers, other rooms have a shower over the bath. On the down side, beds are tired and very hard but the topper provided by the housekeeping staff certainly improved our sleep quality. Looking forward to visiting again before the end of the year, fingers crossed.