레지던스 인 바이 메리어트 새너제이(Residence Inn San Jose Campbell)

This place is a dump. Shame on Marriott Corp Sidewalks unsafe, tree roots lifting them. Overall the place needs a good cleaning and upgrade. Furniture is at least 30 years old. Half the lights didnt work, tile coming off in shower. Used the laundry, washer caught on fire. We are Bonvoy members and are extremely disappointed.

I love the feel of a mini suite with a full kitchen, FREE full breakfast & location however the building/room is very outdated with many areas that need minor cosmetic repairs. No USB ports, TV on a 2 foot stand on the side of the bed (not fun for one of us) and there’s stains on the walls and tub. It’s clean enough that I’d stay again for the price & location but just wish they would fix these small things that would make a huge difference. Love the tranquil landscape that surrounds the complex.

The bath tub wasn’t cleaned well the patio door was missing a door lock on the handle. The window had a broken lock and couldn’t be opened. Window pane was cracked. Service provided by the staff was great.

We stay there a lot. Usually a pleasant stay. Breakfast quality has decreased unfortunately. No more yogurt? As a vegetarian, it was disappointing there weren’t other choices than eggs. Cold cereal option also wasn’t that healthy. Rice crispies and corn flakes. Bread options were dry- English muffin and biscuits tasted old. No peanut butter. No nondairy milks.

I arrived after purchasing a non-refundable reservation and was told the pet fee was $150. I had no escape from this whopper of a fee. Not a deposit...the ridiculous fee!! I had a total melt down because it was already expensive. Then I was told there was also a parking fee. They blamed ******* for not disclosing this, but this should be shown on their posting. I was furious!

The room is not clean but comfortable. Lots of food debris (cookie crumbs?) on the couch and under the couch cushions, dirt on tables and carpet. Room is also very ou**oded; condition is far behind other Residence Inns. However, the room is quiet and comfortable for short stay. Cell phone signals are weak, and in room WiFi helps a lot, but the it would be good if owner can talk to those 3 major mobile phone companies to improve signal coverage.

We had to stay here for a night because we had an extended power outage! I gotta say I expected better since this is a Marriott. But it was okay for a one night stay. My biggest complaint is that WiFi ******! I even paid for "enhanced" internet which we weren't able to share across devices successfully. Even on one device, it almost never connected/kept dropping out. And sadly, even 5G connection was bad in this room! There was one corner of the room where we had to huddle to get any service. Breakfast was VERY average too. Big advantage was that room has full kitchen but we didn't really use it. Bedding is okay, not very comfortable.

The hot water was in short supply in our room, three family members staying, but not enough for all three of us to have a hot shower.

This room is spacious and nicely set up. Breakfast was your basic overcooked eggs and waffle maker coffee was surprisingly good. Will definitely stay again.