We stayed at Hotel Ta Cenc for 7 nights expecting to have a 5 star experience. Although there were positives, our experience was closer to 2 stars. Our first night coincided with a wedding party held at the hotel. We could hear the band/ music quite loudly in our room until very late at night. Considering we had been travelling that whole day, that was hardly the welcome we needed. Noise turned out to be a general issue at the hotel. With large construction sites just 10min walk away, we could hear constant noise from 8am to 4-5pm, whether sitting in our room or around the pool. Precisely what you don't want on a holiday. When we told management about this, the answer was that Gozo was a construction site. Had we known about this in advance, we would have stayed well away or cancelled our booking. Other lows included lack of tennis racquets for adults. We were told in advance we can borrow their tennis racquets to use on their courts but when we asked for them at the reception we were presented with children sized racquets, which was embarrassing to say the least. The equipment in the gym was outdated and often the gym opened 10-15min after the stated 8.00am opening time. Our room was well sized however it looked a bit tired and some fittings and furnishings showed their age. The manager acknowledged these issues. On the plus side, the food was excellent quality and the staff in the restaurant looked after us really well. The cocktails were amazing too and the views from the pool superb. On the whole, unfortunately we would not recommend the hotel to others.
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