호스텔레리 라 파란돌

All about the stay was outstanding. The service at the upstairs restaurant was inadequate and slow. The food, however, was excellent. And why can’t the bartender make a standard martini?

We stayed at La Farandole 3 nights. Our choice was driven by the location and the fact the hotel is a 4* We had previously read various reviews posted by customers, which were mixed. Some good, some not. La Farandole wants to be a luxury hotel but it does not make the mark. Lots of things are not quite right. I guess it depends on what you are used to but if you are accustomed to real luxury hotels, you’ll find this one is not. - Breakfast is very average and the hot charges for extras, like a boiled egg. - The hotel charges you for anything extra, including bottled water in the room, except for one single small bottle for two for three days! - SPA is 35€ per person for 2 hours - Dinner is overpriced and of average quality - No commun space, lounge or bar for chilling - The telephone in the room was not working nor did the lock on the room door. - Parking outside is limited. The hotel underground carpark is 15€ ights. - There was an offer when we booked. Breakfast was included in the price of the room. Great. I wanted their top room. Much more expensive than all other rooms. Breakfast was not included in the price of this room !?! Why, why!? I downgraded to a simpler room. - Etc, etc We had a pleasant enough stay but with irritating and frustrating experiences. We have stayed in many great hotels all over the world where they understand and know how to delight their customers, often with small and simple things, and make them come back. It would be so easy for La Farandole to fix most issues and delight their customers. I don’t think they get it. Maybe this might help.