Rose Garden Inn

The room I chose was suppose to have a refrigerator, microwave, and coffee maker, there were none; When I brought this up to the night clerk, he just smirked at me and said "You booked online, we don't have a queen size room with any of those." There are an insufficient number of outlets in the room. There are no grab bars in the bathroom; upon exiting the shower, water runs out onto the floor and puddles (Dangerous), there is BLACK Mold along the door frame inside of the shower.

I highly recommend you NOT staying at this hotel. Reasons why: First, no one is available after 11:59pm if you need assistance or arrive very late for a check in. Second, upon checking in, the room I booked 2 for nights was unavailable. The guy at the front desk offered me an upgrade. (If this was an upgrade, I would have hated to see the room I booked) Third, as I began walking toward my room, I noticed the pool in the courtyard was empty, it was gated, and there was a lot of furniture surrounding the pool. I walked further and noticed a monstrosity. A ton of hotel room furniture sitting outside on the courtyard floor. It was a complete mess (please see attached photos below) photos were taken the following day. Furthermore, when I walked into my room I was immediately met with a disturbing smell. It was hot, and I had to leave my room door open along with all windows and AC for a while to allow fresh air into the room. Fourth, there was no phone in my room, along with no smoke detector. (Also in photos below) mind you all, It is illegal for an establishment to rent out a room with no phone and with no smoke detector, as these are essential items for your safety. Fifth, I could clearly hear the television from the room above mine, along with loud footsteps and a very squeaky floor above. The beds were uncomfortable and I had a terrible time trying to sleep. That upstairs TV was literally on all night. I couldn’t get a refund and I did not stay the second night.