평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치3.8
시설3.8
서비스3.9
청결도3.9
검색 조건:
정렬 기준:
모든 리뷰(48)
높은 평점 리뷰(33)
사진/동영상 리뷰(4)
평점 낮은 리뷰(15)
Lynette Mitchell
킹룸
투숙일: 2022년 6월
가족
리뷰 3개
4.7/5
기대 이상
작성일: 2022년7월26일
방은 넓고 편안했습니다. 직원들이 가는 한 모두가 훌륭했습니다. 원래는 잘못된 방의 열쇠를 줬는데 우리에게 와서 고쳐줘서 좋았어요. 아침 식사는 괜찮았습니다. 토너먼트를 위해 매일 떠나기 전에 그곳에서 식사를 할 수 있기를 바라며 방 비용을 조금 더 지불했기 때문에 조금 더 나아지기를 바랐습니다. 우리는 매일 방을 청소하지 않기로 결정했지만 요청하면 신선한 수건을 가져다주었습니다. 우리는 그 지역에 큰 물건이 있다는 소식을 들었기 때문에 아무런 기회도 잡지 않고 기본적으로 모든 것을 가져갔지만 주차장은 조명이 밝고 안전해 보였습니다.
원문 보기Google로 번역됨
리뷰어
킹룸
투숙일: 2022년 3월
개인
리뷰 9개
5.0/5
강력 추천
작성일: 2022년6월27일
아주 좋아. 좋은 서비스와 좋은 위치
원문 보기Google로 번역됨
리뷰어
이그제큐티브 킹룸
투숙일: 2025년 2월
출장
리뷰 1개
2.7/5
작성일: 2025년3월23일
the hotel is next to a gas station and entry/exit of high way, and within the impact area of airplane noise.
the hallway is smelly
I could not be more disappointed! I called the night before arriving to insure I could park our vehicle here while on vacation for 5 days. On their website it states $25 per week. When I called the night before just to make sure they had room I was told twice, $80 per week while I was disappointed I was still willing to pay as the advertise a free shuttle to the airport. Upon check in I was told by the attendant that do not allow that. The hotel is not that nice, used K-Cups and some weird measuring cup in the closet that reminds me of something from a hospital. I would not stay here! And will never stay here again. Complete false advertisement on so many levels. There is also a funky smell in our room.
번역
숙소 답변: Thank you for taking the time to review us, 50Lmflores11. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager Deepak S. Thank you.
Maggie F
투숙일: 2024년 9월
출장
3.0/5
작성일: 2024년10월17일
Hotel is undergoing renovation but the rooms are clean and nice. I actually got fairly good sleep for it being near the airport. Unfortunately they posted pictures that are not accurate: there are no safes in the rooms and there is no cable machine in the gym.
번역
숙소 답변: Thank you for your feedback, Maggie. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
Marta V
투숙일: 2024년 6월
친구와 여행
1.0/5
작성일: 2024년7월9일
The room was alright when I went in the bathroom there were roaches was to tired to tell staff since we got there at midnight when I did check out in the morning gentleman in front was very rude did not care I asked to speak to manger said that there was no manager very unprofessional will not stay there anymore or recommend
번역
숙소 답변: Thank you for taking the time to review us, martavS1995KC. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
리뷰어
투숙일: 2024년 11월
커플
1.0/5
작성일: 2024년12월29일
We arrived around 6pm to check in, my partner and I dropped off our stuff to get dinner and when we came back there was a GIGANTIC COCKROACH in the bathroom we asked guest services if they can handle it and they said they maintenance guy was gone for the night but they can move us to another room. When we moved to the other room we checked that bathroom and again a GIANT COCKROACH. We felt so uncomfortable we had to leave. We were told from the front we could not get a refund when we showed them the photos but can cancel our other days. Worst experience and will be SURE to not go there again.
번역
calvindhsu
투숙일: 2024년 9월
기타
2.0/5
작성일: 2024년10월2일
Possibly due to construction underneath my room but power was missing on all bedside outlets. So phone, lights didn't work. Outlet for hair dryer also didn't work. Was too tired to complain and room phone was dead to see if it was resolvable. Bathroom light was dim and could barely see. Airplane noise very obvious starting at 6am. Followed by construction noise.
번역
숙소 답변: Thank you for taking the time to review us, calvindhsu. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
ntolli414750
투숙일: 2024년 8월
기타
1.0/5
작성일: 2024년9월13일
Will never stay here again worst experience ever No power couldn’t shower or do hair/makeup could not get breakfast and staff unwilling to accommodate or compensate call the manager and he was very Rude
번역
숙소 답변: Thank you for the review, ntolli414750. We apologize for the experience you had with one of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.
cbsamaniego1
투숙일: 2024년 8월
기타
3.0/5
작성일: 2024년9월6일
The grounds are in need of maintenance work, starting with the hotel signage. It looks like it’s been damaged for a while. Several windows had screens fallen off.
번역
숙소 답변: cbsamaniego1, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
amvendettuoli
투숙일: 2024년 8월
기타
4.0/5
아주 좋음
작성일: 2024년9월3일
We stayed one night to break up trip from east coast to Hawaii We will be staying again when we return home at the end of the month
번역
숙소 답변: amvendettuoli, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!