피닉스 호텔(Phoenix Hotel)

Safe, clean, and laid back, with great parking and convenient amenities. I’ll stay again and again

Staff was polite, respectful, cool to talk to, & went above and beyond to make sure that we were comfortable in SF. Sometimes, there are a couple of strange people around the parking lot but no one broke into our car & the Uber drivers were able to easily find us when needed. I can see us coming back here in the near future!

Loved the hotel. All the staff were very friendly and welcoming. The area around the hotel is full of homeless and very dirty but I liked the staff so much I will be staying here again.

This is a classic San Francisco venue, the home of weekend DJ pool parties for decades. This hotel is NOT for everyone. It's more of 3-star motel. But the people are friendly, the staff really cares, the bar is excellent, the heated outdoor pool is lovely, and free safe parking is included. Hopefully you'll hit a weekend party.

The place is really cool; we've seen shows there and expected the chic veneer. We were so beyond ourselves at the generosity and kindness of the staff. They are genuine people and made staying there such a pleasure.

The Phoenix is a brilliant gem of a hotel in a very shady neighborhood (the Tenderloin). Keep in mind this is not a luxury hotel - limited housekeeping service, the bathroom is dated, no room service. Staff is friendly and helpful. The pool is warm and sparkling clean. And the red light above the bed makes for a super fun vibe. The neighborhood is rough, but the Phoenix location is in good proximity to many things. The bar/dining room on site is only open Thurs-Sat, which is a bummer, but the bar across the street (Emperer Norton's Boozeland) is a good place to hang and get a drink.

We had a great experience with the hotel. Cute retro/music-themed decor fits great since we stayed there to go to a concert at the Great American Music Hall which is super close. The onsite restaurant and bar is fabulous.The pool and patio area look like a blast and provide a nice view even in December. The staff were very frindly and watchful for the guest's comfort and safety. The downfalls are that it's in the Tenderloin area with a high homeless population but if you walk over to Polk street it's better. Also, make sure you get a Banh Mi Sandwich from Saigon Sandwich across the street!! The hotel itself is old and it shows inside the rooms but it didn't have a dirty feel to me. I'll go back for sure.

The African American guy at check in was great. The restroom was not to standard cleaning at all, in the middle of the night the next room over was so loud and banging on the wall past 1am. The room door didn’t feel safe you had to push it all the way shut and the lock didn’t work. Overall it was an okay stay, but wouldn’t stay there again.

Hotel is a cute little gem just outside the Tenderloin district, not a far walk from everything, but especially close to Bill Graham Auditorium. The surrounding neighborhood is shady, but we felt safe and didn't have to worry about our vehicle. Just a heads up, there's no AC in the room (at least not in ours, or we couldn't figure it out if there was one.) Normally, not an issue in San Francisco but we were there during a heat wave so it was definitely uncomfortable. If we have to be in SF for anything, we will stay here again.