코나 카이 리조트 & 스파 어 노블 하우스 리조트(Kona Kai Resort & Spa, a Noble House Resort)

The area for the property is clean and nice, at the quiet end of Shelter Island. It's mostly a property for members and marina/yacht people. There's a nice walk along the waterfront across the street, with a small beach farther down. The back side of the property is mostly along a marina. There's bonfire pits, a couple of pools. It's mostly meant for adults. I attended yoga one morning, but I was the only "guest" -- the rest were property members of 50 years and up. There is a restaurant on site -- no room service, but you can call ahead and walk down to pick up. The food was very good. There is a spa, but you might have to call the office a couple weeks in advance to find out how to book spa services because there were no weekend slots by the time I checked into my room on Friday afternoon. In spite of all these pluses, we found ourselves constantly asking questions of the staff -- who are nice, by the way. Parking didn't work (which is $45/night, ouch), so we had multiple calls and questions about how to get access and how to leave the property. We were charged $200 extra in incidentals in advance ($100/night), and we had to ask when it would be returned to our account and why so much. We'd ask how to navigate the property, which winds around, and where things were (it wasn't always clear to a non-member). Later, after checking out, staff reported we had a pet and we were charged over $100 again -- that took two calls to fix, since we didn't bring a pet.

My family and I stayed here only one night in February. The staff was very friendly and accommodating. We utilized the restaurant and enjoyed all of our food selections. It was a rainy day so we did not get an opportunity to use the pool and the many outdoor amenities, however, the outdoor courtyard, pool and hot tub area were clean and looked nice. The weather broke and we were able to sit by a fire pit along the marina, which made for an enjoyable and relaxing evening. Overall would recommend for families and would stay here again.

Beautiful place with kind and helpful staff! However after paying a daily resort fee and parking fee on top of the rental for the room you still have to pay expensive separate fees to do the activities the resort offers.

I paid much mo to get there. Received service much less for the money I paid. Old smell in the room, noise drunk people in the middle of the night. Someone in the next room left the phone on the table and it beeped all night. I could get much more in Haytt or Marriot for the money I paid.

We came to San Diego to support some friends in a sailing race. We stayed at the Kona Kai for one night. The front desk person, Jesse, who checked us in, was very disinterested and too efficient. He spoke so quickly in a voice barely audible, that had to repeatedly ask him, "What?" He did not explain the $100 hold on the credit card, or the necessity of a $45 parking charge. He recited the speech he gives for every guest checking into the hotel. We liked the decor of our hotel room. It was clean, colorful and comfortable. The bathroom was not good. The toilet was too small. It was very low and very small. It seemed like it was the same size as the toilets in my first grade classroom bathroom. The bathroom was very big and sparsely decorated, this contrast was comical. I asked to have the $45 resort fee removed because we did not use any of the services dedicated to the resort fee. The front desk check out person said she could not remove the charge. Resort fees seem like pure greed.

We loved the location the amenities it offered. Nice decor and vibe of the resort. The one small issue we had they made it right. We will stay here again!

Such a beautiful property in a beautiful location. There’s so much to do for the kids and you can walk around shelter island which is an area of San Diego that many people don’t know about. The kids enjoyed playing at the private beach every night next to the bonfires. We truly love this resort

After being locked out of our room and being treated rudely due to a CC glitch which was resolved in 1 hour I will not plan on returning.

Great location and hotel was nice, but thought it overpriced.. The $40 or $45 dollars to park and the additional resort fee made it quite a bit more than expected. Dinner was very good at the Vessel restaurant. Overall it was nice, just not what I expected for the price.