소네스타 ES 스위트 샌디에이고 - 소렌토 메사(Sonesta ES Suites San Diego - Sorrento Mesa)

Hotel under renovation, when it is not fully ready shouldn’t open to public, dirty and dusty, when open the door the smell of the fresh paint is very hard to live with, no hair dryer in room and you will have to get it from reception, parking costs $10 which is fine, the breakfast is not up to standard

Excellent service apartment in Chicago . Good manners to every customer

早餐一般，周邊廣場很方便！

性價比超高，家庭出遊首選

They should have disclosed more on what does under construction mean. All they said was that it will be a bit noisy but nothing more. Well, there is much more. There is no room service, meaning when I tried to call no one would answer and I would have to go to the reception. As for the breakfast, well, in no where it says that it is a grab and go due to construction with no proper place to have breakfast. All that is not justified as it was not disclosed and the property is described different and the pictures don’t match the condition in anyway. I don’t feel like this was a good experience at all. I don’t like the fact that I feel like I was tricked into booking this deal. NOT AS DESCRIBED.

Hotel is under construction, besides that, we had ants in our room,v there's a 1 in. gap in-between the bedroom door, and last but not least we got a queen size bed instead of the king we ordered

Reserved a Queen room but when got there they said they were out of queen and offered me a double. After insisting that I had a reservation and paid in advance, I was offered a king. I found out the hotel was under major renovation after I had already reserved and paid for the room. Door handle to the room was in poor condition and was difficult to open. Shower head had major leak. Stayed there for 3 days, room was never cleaned or bed turned. Room was clean but pillows were not comfortable. Hallways and elevators were not clean but that could be because of construction. My room was across from a car wash with loud vacuum cleaners running from early in the AM till late PM. Overall was disappointed with this facility.

My stay was was just fine. I understand there is some construction going on and everything is moved around a bit. The room was adequate and clean. Employees were friendly.

Accommodating and helpful. Yes, there’s construction in the area but the staff are doing their best to help their guest.