카사 델 알마 호텔 부티크 & 스파(Casa del Alma Hotel Boutique & Spa)

We had a terrible bad experience. The hotel is nice and the beds are comfortable. Unfortunately, there was a gas smell inside the room. It is worrying that the front desk team wasn’t worried about this. At checkout, we agreed with the front desk lady to leave the car parked a few hours more. However, the communication with the parking guy was not clear and he asked us to leave the hotel. He was really rude. It’s a shame that a nice hotel has this kind of service with its clients.

Walking distance to shopping and tourist destinations

The staff is very friendly and helpful. The installations are good and you feel safe.

We arrived in the morning after a long night bus ride. We requested to just leave our luggage until our room was ready and were so happy when we were told that a room was available and we could check in early. The hotel is absolutely beautiful with spacious and beautiful rooms. It is conveniently located within a block of the town center. We wish we could have stayed longer.

I have stayed at Casa del Alma 2 times and I love this small boutique hotel. It’s lovely and quiet and the staff is great. The restaurant has great food prepared by the chef and the presentation is always beautiful and very tasty. ( try de chipilin soup) It’s close to the cathedral and the main passages and museums. You can walked everywhere from this location. I definitely recommend it and when I go back to Dan Cristóbal de las casas I will definitely stay there again. It has only 27 suite rooms.

We had booked with Hotel Bo but because they were doing renovations we were transferred over to Casa del Alma. Had a terrific stay at this hotel. Not sure why I would want to go to hotel Bo for an extra $70 a night. This place had everything. In particular the people at the front desk were extremely helpful

Beautiful hotel, centrally located, great customer service, staff very attentive to our needs.

Very friendly staff, clean, safe. Unfortunately they did not honor the free breakfast included as advertised, even when we call days before to confirm and they said it was included

Great hotel, very clean. Privileged location. Very friendly and well trained staff. The quality of the food at the restaurant was outstanding. Overall a great experience.