Verified traveler
2024년 5월 27일
The hotel is close to the village which made it convenient but the customer service at check and check out could be better. We checked in and weren’t given any information about the restaurant within the hotel, the pool, amenities or anything else. At check in, we stood there waiting to be acknowledged and when that didn’t happen, we asked if the check in clerk was ready to help us. We didn’t receive a response, so we approached the desk. The check in clerk asked for my license plate number and because I don’t have it memorized, he seemed annoyed and said the color of the car will work. A lot of people that are not hotel guests park in the hotel parking lot and walk to the village, so I’m not sure why guest license plates are needed. Not sure if I would stay here again.
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