VIK 호텔 샌안토니오(Vik Hotel San Antonio)

Have stayed here many many times as its a fantastic hotel, great location delicious food brilliant entertainment especially on the Sunday evenings. Staff are friendly and helpful looking forward to my next stay next month.

After a week at the VIK San Antonio hotel, this is quite a very hard review to write. Basically as there were some good points, but equally some bad. Considering the hotel is 50 years old, it has been modernised. We stayed in 2 rooms, as we moved after 2 night due to the AirCon not working. The 2nd room then had a shower that flooded the bathroom floor when used. We did raise this with maintenance, but still leaked after a them taking a look. We just left a towel down to soak up. Both rooms were very clean, but quite tired. Only other ****** was the Safe. It was extra.. this hotel claims a 4* rating, so I’d not expect to pay to use a safe. We stayed on a half board basis. The food was buffet style for all meals. It was plentiful, but we found quite repetitive. The chose was also very much aimed at the majority age group at the hotel of over 70’s. There was entertainment in the hotel every evening. However, this again was aimed at the over 70’s. Also the service at the entertainment bar is horrendous. On the one night we did decide to have a drink, I was stood at the bar for well over 25 minutes. Annoyingly watching the bar staff serve, laugh, & joke with the regulars…. This is definitely a point the hotel needs to address… The pool area is good, lots of different areas to find sun-beds. A lot seem to get reserved with towels, but still ample after breakfast. The foyer has lots of comfortable seating. The staff (excluding evening bar) were extremely friendly, & helpful. If we returned to Lanzarote, would definitely consider staying here again. Its location is ideal, but we did simply used as a base. Possibly a waste of a hotel with so much to offer, even if it is aimed at the older generation. What does make this an awkward review to write, but I feel I need to add. I’m not an anti ageist person, as I’m retired myself. But my wife & I do class ourselves as young at heart with a positive & considerate outlook on life. We found many staying who did share this trend. At meal times we found too many guests to simply ignore, that were Ignorant, arrogant, & had little regard for other’s personal space. While I accept the hotels staff aren’t responsible for people’s attitudes. I feel it needed to listed.

Needs updated, very old & tired, rooms need updating, too much dark wood. entertaimment room very old, needs modenised, the entertainment acts old & bland. hotel is more for older generation, too much dark wood, needs to be modenised But cant knock the food, food was amazing, staff friendly Just the hotel needs a update to be more modern think after been there for 50 yrs it needs to be modern

We stayed here 2 years ago, roughly the same time of year. We returned, as the hotel is in a great location, and we had good service etc. Sadly the same could not be said this visit. For a hotel of this location, it really does need to be updated. We were in room 4701, and it was in serious need of refurbishment. The ceiling in the bathroom had been lifted in one corner leaving a huge gap, and had been wedged open with a piece of wood. The light by the side of the bed was hanging off the wall! The shower curtain was horrible, and the mattress had collapsed on one side. This said, when told them, they did put things right, apart from the mattress and shower curtain. The service in the restaurant was not as good as before. We were all inclusive, and it seemed to us that they would rather serve those who were half board as they paid for drinks, and therefore the staff were more likely to get a tip. When we asked for drinks, we were told ‘momento’ then they served other diners. As it was so hot, the no shorts at dinner time rule was lifted, but we saw people come in from the pool still in pool gear for an evening meal, so standards are not always upheld. The WiFi is abysmal! It didn’t work in our room at all and was very much hit and miss everywhere. If you need WiFi, you may want to think of other options if you stay here. The clientele of this hotel have an average age of 50 + so if you’re looking for party central, look elsewhere. There were families with children here, but not many. Evening entertainment was ok, and there were daytime activities should you wish to take part. If you’re there on a Sunday get the bus to Costa Teguise market….be prepared not to queue for the bus, as it’s a free for all!!! If you’re want a giggle, go to the crazy golf opposite the hotel, great fun! The hotel is kept clean, and the lady that cleaned our room, was quick, efficient and friendly. We went with friends and had a good time, but will probably not return again.

Stayed here for 10days for the first in this hotel, and we enjoyed it very much. Thought we would give it a try, as we usually go self catering.The food was very good. The rooms were large and very well kept. The WiFi could do with up grading in the room and in public areas. We booked a comfort room. Will definitely be back.

Hotel looks good from the outside and the reception however beyond that the hotel has not been updated in a number of years. Hotel decor seems dated and very old fashioned and doesn’t look to have kept up with similar starred hotels in the area. Rooms were very clean but again in need of modernizing. It’s a bit crazy this day in age that there’s no kettle in the room unless you have a “gold level” status and that the fact the fridge is €10 to be opened in case you try and leave water in there instead of buying it from the hotel. The bar area is in dire need of a face lift and more staff to be available for drink orders. The entertainment is also lacking severely and the acts feel dated and no engaging with the guests. The lack of card payment facilities in this day and age is also a disgrace. Everything is either cash only or else to be added to the room charge. What hotel doesn’t accept card payments? The restricted drinks menu and lunch menu at the “pool bar” is also a joke. Some of the alcohol is poured from a jug into a pint glass and then topped up from the tap. Unsure why this is the case but the drink doesn’t taste the same. The lack of bottles of alcohol or pints of alcohol is also dismal. For a hotel with such large percentage of English speaking guests, the staffs level of English at times was also questionable. Overall not the best place to stay and sadly will not be returning to this hotel due to the lack of inves**ent in the basics. Other hotels on the island offer more for the same or slightly higher price but would seem the Vik San Antonio is not keeping up with modern times

Having read previous reviews we were not disappointed, a good all round hotel which we would not hesitate to return to. Only slight negatives were breakfast and the lack of fully operational water boiler and only 1 toaster which resulted in some queues. A toaster had become faulty but there did not seem to be a back up which was puzzling. The egg station was another area which could be improved with 1 person making omelettes and fried eggs and servicing the bread station which at peak times resulted in a 2 or 3 minute wait to get served and the eggs were a bit hit and miss and you needed to pick the best ones. The dining area overall was o lovely environment and service was good and lunch and evening meals were of good quality and enough choice. Room service was fine and the rooms were clean and all facilities worked. Entertainment was varied and depending on your choice was reasonable enough but the Chinese act was outplayed years ago and lacked any real quality. The drinks were of good quality but when you went through the drinks menu some drinks were not available although within the price range of the ones included? The beers were lager based and no real ale or John Smiths type beer were available. The mixers were pump but if you asked you could get bottled mixers but you needed to ask as they were not offered freely.

Being a second stay at the resort, it was worth every penny. Despite my low rating this time, the overall experience was still great either way. So my only 2 concerns were… 1) my hotel room was right next to a noisy lift & 2) a couple of restaurant waiters coming across selectively rude. I won’t go into any detail but just to say it was quite obvious on the trea**ent given to where you’re from. Eurovision results spring to mind… 😬 Apart from that, the resort was generally well kept, clean, quiet and had plenty of areas to soak up some rays. Not to mention it’s right next to the beach, which is great if you want to avoid anyone… The food and drink at the resort was exceptional, well worth going fully inclusive! The evenings were fantastic too with a line up of pretty okish acts. In all fairness, I would still consider going back to the resort for my next holiday.

We have just returned from this lovely hotel. Although dated it is much more comfortable than some modern hotels. A couple of disappoin**ents were that our side sea view room was actually facing building work that is supposed to be a new snack bar when it is finished but apparently it hasn't been touched for a long while and is just an eyesore at present. At least there was no noise from building works! One of the other disappoin**ents was that the beach actually made it impossible to get in the sea! There was a small, sandy beach but then big stones and rocks between the sand and the sea. Such a shame. Food was quite repetitive but nonetheless nice. Some staff were quite stand-offish and curt, although some were quite pleasant. Getting a drink in the bar was a struggle sometimes as for some reason, you order your drinks from a waiter who writes it on a beer mat and then he has to find the one waiter who has a handheld device to send the order to the bar! This meant it sometimes took up to 20 minutes to actually get a drink! Such a strange way to do things! The entertainment was very good most evenings. Two acts that stood out were Cuba YaYa and Essential Crossover. They were brilliant! There was lots of seating available and there was a great a**osphere. It was lovely to have seating round the pool bar and not just sunbeds. This made it very comfortable to sit and enjoy a drink or snack under the shade of an umbrella. All in all, a very relaxing and comfortable holiday. With a few tweaks it would have been a fantastic holiday.