베스트 웨스턴 플러스 엘멘도르프 호텔(Best Western Plus Elmendorf Hotel)

음, 저는 킹 스위트룸을 예약했어요. 체크인을 하고 방에 가보니 그냥 일반 더블베드룸이었습니다. 나는 오류를 설명하기 위해 프런트 데스크로 돌아갔습니다. 더 이상 킹 스위트룸이 없다고 들었지만 추가 요금은 부과되지 않습니다. 나는 이미 킹 스위트룸 요금을 선불로 지불하고 일반 더블 베드룸으로 다운그레이드했기 때문에 그렇게 생각하지 않을 것입니다. 내 방에는 디카페인 음료가 3개 있었고 일반 음료는 1개만 있었습니다. 4월은 즉시 나에게 추가 레귤러 커피를 가져다주었다. 왠지 냉장고가 한밤중에 스스로 해동하기로 결정하여 바닥 전체에 물을 깨웠습니다. 그리고 방에 건조기도 없었어요.

나는 이 위치에 몇 번 머물렀다. 직원은 항상 훌륭합니다. 객실은 보통 수준이지만 위치가 마음에 들고 가격도 적당합니다. 이 경우에는 책상 의자가 없어 기계적 상태가 좋지 않은 의자만 받았기 때문에 객실이 평소보다 약간 낮았습니다. 바닥은 깨끗했지만(깨끗하게 세탁) 벽은 그렇지 않았습니다. 다른 위치에 뭔가(음식?)가 붙어 있었습니다. 정류장을 놓치면 욕조에 물을 채울 수 없습니다. 진입로에 주차된 트럭의 통행은 위험합니다. 그 상황이 해결되는 걸 보고 싶습니다.

Bed was comfortable and the room was not noisy at all. Staff was very helpful and breakfast had a wide variety of hot and cold choices. The Texas shaped waffles were really tasty. I forgot a charger in my room and called the front desk to pick it up on my way back through. They had it waiting for me when I returned.

The room had a horrible stench and in the morning when we woke up, the toilet was clogged. It was backed up from other rooms. I asked to be contacted by the manager when we left because she wasn’t there that morning but she never reached out. Never staying there again

Check in was fast. We were greated by April at front desk. Made us feel at home. All staff very friendly and courteous. Sure helped , we had a long drive and needed a good place to stay. Clean and family oriented hotel.

Check-in was a breeze, and finding our room was even easier. The room was spotlessly clean, and the beds were incredibly comfortable, making the whole experience enjoyable. The only hiccup was waking up to find that the elevator wasn't working. Luckily, being on the second floor with minimal luggage made it a manageable inconvenience. When I asked the front desk about the elevator, the staff member shared her concerns about its noises and vibrations, showing genuine care for safety. It was a refreshing display of honesty, especially when some hotels might keep it running until the last minute. The staff was friendly, and breakfast was a highlight. One thing worth noting, though beyond the hotel's control, is the road leading to the hotel. Deep potholes could pose a challenge for sedans. Typically, you can navigate around them, but as the road is shared with a Love's gas station and semis often park on the sides overnight, you might find yourself having to tackle the potholes at times.

The property was a good place to stay overall. My only issue was one breakfast the food was cold. I believe the water ran out on the steamer that kept food warm. Other than that there were no issues.

Everyone was great and friendly always smiling easy sign in and out as well as great fresh breakfast.

We had an enjoyable and comfortable stay. The location was very convenient for us