슈어스테이 플러스 호텔 바이 베스트 웨스턴 니어 시월드 산안토니오(SureStay Plus Hotel by Best Western San Antonio SeaWorld)

Chris at the front desk was AMAZING! Would stay here again 😍

Both day and evening receptions were above helpful. Knowledgeable about the local area and helpful with Sea World tips.

The hotel is kinda old need little renovation. Carpets had little smile maybe they need to wash it often. Breakfast is good but we stay 5 days and they serve was same for the whole week. maybe they need to serve with different food. But hotel is quiet and safe. big parking space.

The lobby and common areas were nice but the rest of the hotel was trashy. Room 307 had broken tile in the bathroom, the tv was broken and the hair dryer didnt work. When we walked into the room for the first time the temperature was easily 85° so it took several hours for the room to cool off to a decent temperature. Lastly, since we reserved a suite for 6 people, we assumed there would be accommodations for 6 people. Upon arrival there were only 4 towels etc. and we practically had to beg for the bedding we needed for the sofa bed as it was not already in the room. We were told there were NO pillows available for that bed and that we had to come down and get the sheets (no blanket either) for the sofa bed ourselves. Overall, a disappointing stay for the money.

Stained carpet in room. Non-smoking room smelled of cigarette smoke. No screen on window. Friendly service, but somewhat disorganized.

This was the best room I’ve ever stayed in in any hotel. Even other Best Westerns! I will definitely be staying here again Best Westerns are usually a cut above other hotels but this one is head and shoulders above any hotel I’ve stayed at. There is a really nice one in Waxahachie Tx but this one was better.

We got there at 5 to check in our room wasn't ready till 7 . Bathroom was dirty still .... but other than that it was ok

The bed was so comfy! All we did was sleep there so the bed being comfortable was great!

The bathtub looked like it hadn’t been cleaned & the water in the sink/shower didn’t work for the first two hours we were there. 410 was REALLY noisy.