스프링힐 스위트 바이 메리어트 샌 안토니오 시월드/레이클랜드(SpringHill Suites San Antonio SeaWorld®/Lackland)

-Blinds in window facing outside would not close, had to place brochures in window to block 2foot gap across window. -Bathroom lights at sink/mirror would not work. -Reading lights on headboard was out. -Shower seat had screws coming out of wall, and was not safely secured. -Eye contacts x2 were found in bedding on king bed -Pillows missing from room (guest services had to obtain pillows from another room)

Got 2 king suites, one room had a fridge that did not work. When I went to the front desk to ask, I was informed they new that it did not work and did nothing to help. Hotel was under construction but did not make customers aware when purchasing. Would not recommend

Hotel was being remodeled. All amenities were closed- pool, fitness center, and even water bottle filler. The remodel was supposed to start later in the year and I was not noticed even when I booked months in advance. This cause extra noise early in the morning and you could hear power tools starting early on Sunday morning even though checkout was noon. Booked hotel for pool and it wasnt available so disappointed. Mattress was also very very hard.

What I like the most at this hotel was the staff. They went above and beyond with the service. They did not make me feel like a number but more so like a family member. I left my watch and when I called the front desk without hesitation, they expeditiously had my watch delivered to my location.

Less than 10 minutes to Sea World and 15 minutes to River Walk. Clean and safe.

I was so impressed by the hotel during our stay. Everything was clean and quiet and the staff was amazing.

A/C was controlled. It was not cooling as submitted 65. The cleaning is done superficial only. Corner of flooring and shower was not cleaned. I wouldn't stay again. There staff needs training and held accountable for the cleaning in rooms.

Hotel itself is nice , but they need to do something about the housekeeping the rooms are dirty and our room had roaches they switch us rooms

Dirty room, roaches, old building attempted remodel fail, see thru bathroom door, no lock, no hotwater, had to argue with staff for clean towels, pool cloudy. Breakfast no coffee, wait for other things like a simple waffle was ridiculous.