페어필드 인 & 스위트 바이 메리어트 샌안토니오 노스 스톤 오크(Fairfield Inn & Suites San Antonio North/Stone Oak)

매우 깨끗한 호텔 좋은 위치와 프론트 데스크가 복도 모니터를보고있는 것을 좋아합니다

The hotel is very pretty but because of covid, they stopped cleaning the rooms everyday. Breakfast is delicious and varies.

It was ok, just ok. Check-in staff was nice. Room was acceptable. Bed was comfortable. Bathroom is in need of updates. Biggest complaint, heard this from other guests also, is that the shower curtain was not large enough and water covered the bathroom floor. This was a major safety hazard and extremely annoying. I will not chose this hotel in the future.

I chose this hotel for the indoor pool, but it was disappointing since it was freezing cold water. My daughters got in for a minute and couldn’t stand the cold temps. I asked the front desk and the gentleman I charge said the thermostat was broken. Also, my room was sooo cold.

The staff member, Elyssia was absolutely amazing. She provided exceptional customer service over the phone and in person. The area outside of the hotel is not safe as a vehicle was broken into during our stay and we were informed by the staff that not only do vehicles are broken into, but they have been stolen in the past. If this is a common problem, you would think that the general manager would do something to resolve this to ensure the safety of their guests and their belongings.

10 minutes from the Airport and dinning within walking distance.

The staff was amazing the Reception/Check-In and Cooks were incredibly welcoming, courteous and informative. The rooms were slightly lacking in cleanliness but nothing overly horrible and Housekeeping took a while to clean-up. Other than a couple of small hiccups our stay was very enjoyable and i would definitely return.

I noticed that in my room there was wallpaper peeling away from the wall in the bathroom and stray paint marks under the sink area. Also the carpet in the lhalls on my floor had many white spots and the elevator had a ragged patch of carpet at the doorway. Outside there was only sparse planting for landscaping. It just didn’t meet my expectations for a Marriot property.

Convenient access to the city; free breakfast; helpful staff