I called the night before and asked if the pool lift worked. I was coming with 2 people with disabilities and we wanted to swim. also, we would need a stool in the tub/shower we needed 2 beds and needed the stool in a non handicapped room
Staff was great, When we checked in reception staff said she would be up soon to check for shower stool and It was present.
The lift was another story The directions to use it were worn off we called desk for help no one know how to operate it. we were able to get my friend in the door but only with a lot of assistance was she able to get out The need a folder or something to explain operations and the sticker explaining operations needs to be replaced
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