Prestige Harbourfront Resort, BW Premier Collection

Brutal. Had to call down 3 times because of Christmas party DJ’s, kids and myself couldn’t sleep. I get it people are having fun but when travelling and paying the same price as when we stay at the Fairmont in Banff, this seems wrong. Loud till close till midnight from music then stomping all over the place and woken up by 5 am. It’s just disappointing when paying that kind of money for a supposedly nice hotel. Last stay was great, short of room condition. May as well save your money and book at a more reasonably priced hotel because no one there cared about the legitimate concerns.

This is a really nice hotel and the staff are excellent. Thoroughly enjoyed our stay.

We came for a wedding and stayed there it was fantastic. Everything was beautiful and the staff where great.

Very nice stay! With the most beautiful view of Salmon arm!

Very comfortable room, a great lakefront location and friendly and helpful staff.

Mattress was hard and uncomfortable. Pillows were the same. Staff wasn't very warm or engaging, except for the housekeeping workers who were very nice. Nineteen05 had awful service. Overall very disappointed, especially considering the price.

Upgraded to bigger room with balcony, however was not told when we checked in that our room was right above a wedding. So could not enjoy the room or balcony

For the cost and the past review of this resort I would have expected a lot more class. I frequent many nights in hotels per week and this place is rated on the lowest scale of places. Murky hot tub water, scum ring around the pool and hot tub. Empty Chelada and beer cans and cigarette butts on outdoor tables. And the smell from the cigarette smoke inside the rooms. Yuck.

I rolled in quite late but the hotel and room were both quite nice. AC in the room was a bit loud, parking was competitive but overall it was a great experience.