드 프랑스 바이 테르말호텔(De France by Thermalhotels)

실망스러운 경험. 와이파이가 없습니다. 객실(!)도, 옆 호텔 로비도 아닙니다. 커피/차 금지. 근처에 주차장이 없지만 "주차 가능"이라고 표시되어 있습니다. 로비 없음, 호텔 내 리셉션 데스크 없음(이웃 호텔 리셉션 이용. 서비스 불량)

호텔에는 온천탕이 있습니다. Covid 기간 동안 수온이 36도인 야외 수영장만 이용 가능합니다. 폭설이 내리는 동안 그 수영장에서 수영하는 것은 훌륭했습니다. 우리는 호텔이 위치한 마을을 즐겼습니다. 해발 약 1500m에 위치하여 시즌 동안 멋진 전망과 많은 눈을 볼 수 있습니다. 바람이 많이 부는 도로에 대비하여 마을까지 가십시오. 도로가 미끄러울 수 있으므로 조심스럽게 운전하십시오. 아침 뷔페는 좋은 품질과 알맞은 다양성이었습니다. 4인 가족이 패밀리룸에서 편안하게 지낼 수 있습니다. 개선 사항: 매일 청소 후 물병을 추가하지 않았으며 샤워기의 수압이 매우 낮습니다.

나는 이 숙소에 여러 번 있었고 체크인은 빨랐지만 더 많은 정보를 얻었으면 좋았을 것입니다. 예를 들어 지난번에 내가 숙소에 있었을 때 미니바의 청량 음료가 유료였고 지금은 무료이지만 아무도 그것에 대해 우리에게 말하지 않았습니다! 객실은 깨끗하고 훌륭하며 약간 작음에도 불구하고 멋진 전망을 제공합니다. 가격 대비 좋은 품질과 우수한 온천 수영장! 아주 좋은 아침 식사.

Hotel de France의 멋지게 개조된 객실입니다. 욕실 문을 닫을 수 없습니다. 파트너 호텔 Maison Blanche는 매우 오래되었습니다. 베란다와 일광욕장 앞 정원에는 더 이상 식당이 없어 아쉽다. 이것은 분위기를 개선하고 공원과 같은 정원을 즐기고 싶어하는 더 많은 호텔 및 일일 손님을 유치할 것입니다. 잔디밭에는 훨씬 더 많은 손님이있었습니다. 테니스 코트가 철거되고 땅이 이미 잡초로 뒤덮인 것도 안타깝습니다. 혁신과 약간의 창의성으로 1층과 테라스에서 아름다운 것을 만들 수 있습니다!

This review goes entirely for the management and the entire operations in general and not for the staff. Anywho, staff we never got to really see the staff except for the breakfast staff. 1. Check-in process was very confusing 2. Despite the state of the art tablet in the room, there was no way we could get any service whatsoever. Our sink clogged up and we couldn't get someone on the phone for 20 minutes. I just let the phone keep ringing and ringing this to test it out. And it was nothing 3. The operations decide to take on More tour groups than they could fit into the breakfast area. People were standing on the counter eating standing while the staff run like a chicken without their heads. Horrible horrible 4. You are a thermal hotel, but we took gone guess while your thermal was not operating. Guess it's had to walk to the next building in bath robes in order to get into the spa If you're not ready, do not operate

This hotel is connected with others Hotel Maison Blanche and Thermen Walliser hotel. The De France hotel was one of the historical hotels built in the 1800 in Leukerbad. The hotel share the breakfast room with the two others hotel in another building (the main building): you can reach with and underground tunnel or easier by crossing the street. Breakfast is a big no: inefficient staff, poor quality of the food (better at Ibis Budget). For sure not in line of what you would expect from a 4 stars hotel in Switzerland. De France room have been renewed: we book d junior suite. The bathroom was ok very modern. Room was also ok but part of the furniture was still old….terrible carpet on the floor with even stains! I would nor recommend this hotel but I believe overall in Leukerbad there is a problem as they lack of new hotels….Leukerbad in any case a pleasant place to stay and enjoy thermal baths!

Great service only the accommodation is a bit outdated

I have been in Hotel De France few weeks ago with my wife and my child. The staff was amazing and the hotel is definitely comfortable, very close to city center. Walliser Alpentherme Spa was spectacular. I really hope to visit this hotel again.

We booked a room for two nights and wanted to reschedule. Impossible to reach the property by phone. Fortunately, our daughter and her fiancé were on site and were able to do that in person. At check in, a very rude "lady" reflecting the new property/management treated us almost as "enemies of the people" when we inquired about the amenities and how we could reach the property by phone. Anyway, everything not well kept, the pseudo 4-star room had a lot of broken parts and the housekeeping shocked us relatively early in the morning (this is NOT a business hotel and you cannot expect the guests to be out of their rooms at 8:00 am). Buffet OK but too expensive for the quality. Leukerbad is lovely but 50 years after the start of Swiss legislation against "selling out the fatherland" the disruption of traditional Swiss hospitality by foreign investors is completed.