세일럼 워터프론트 호텔 & 스위트(Salem Waterfront Hotel & Suites)

Very friendly staff. Our room was updated and beautiful! Had breakfast in the Regatta restaurant and it was excellent!

House keeping left our door ajar and unattended for hours, room service orders were wrong, they forgot to give me the breakfast voucher, indoor pool was closed all weekend with no explanation or anticipated opening date, coffees not restocked in room, renovations on floor above us without informing us or posting on website, plus other things I could nit pick but I don’t have too. Over all, terrible and expensive stay considering no amenities were available.

The location is great. The day staff at the desk was great,as was the restaurant staff. The night staff at the desk, not so much. The heater in the room was nonfunctioning (it ran but you couldn't control the temperature, so it just blew cold air). We were also forced to park offsite, even though I have a handicap permit. Overall, we will not return and I cannot recommend.

The remodeled room was wonderful. Unfortunately the pool was closed for maintenance, even though we had called to check it would be open before booking 2 days prior to our stay. Kids were happy just playing in the room.

My credit card was charged for 2 extra nights instead of one. This staff charged me numerous times including an additional charge for $117 all for asking to stay one extra night.

Our room on the 4th floor was perfectly quiet and well appointed. The only thing we would have liked to add was a fridge.

We enjoyed our stay. Superb location, can walk to many of the historic sites the city has to offer. Staff was welcoming and kind. Room was clean, comfortable, and nicely appointed. Enjoyed the pool! Would have liked a mini-fridge & microwave in the room. We missed having access to a complimentary tea/coffee bar in the lobby area. 4.5 out of 5 stars. Will stay again (and bring our cooler ;)

Newly refurbished room on the 4th floor was modern, spacious and well-appointed. No fridge in the room, though, but plenty of ice available.

We like to stay here when we come to visit family. Parking is easy . It is nice and quiet too. The only complaint was when the heat came on at night it was kind of loud. Other than that it was very comfortable. We would stay here again.