로열 란타 리조트 & 스파(Royal Lanta Resort & Spa)

Wonderful! I don't usually stay in such nice places so this was a great experience.

This hotel is a bit rundown, but the location is good, food so so... We stayed at villa type room, like a resort room, compared to superior room. The breakfast is OK, the egg station is great. Sunset view is directly from hotel, it is fantastic. Overall with the price we have paid, no complait. Thank you.

Good hotel

เป็นส่วนตัวสุดๆ เพราะวันที่ไปไม่มีแขกเลย มีชะนี 2 คนสู้ชีวิตเพื่อนที่มาจากภาคกลางชอบมาก นางบอกไพรเวซี่ดี พักห้องวิลล่าที่ถูกที่สุด เฟอร์นิเจอร์ไม้ค่อนข้างเก่าตามอายุการใช้งาน แต่ก็ประทับใจอยู่ เพราะเลือกพักที่นี่จากบรรยากาศในห้อง เข้าซอยไปไม่ไกล สังเกตุว่ามีเซเว่นอยู่ปากซอย เลือกซื้อรวมอาหารเช้าด้วยก็ดีนะ

ติดหาด บริการดี แต่อยากให้เพิ่มอาหารเช้าให้มากกว่านี้

Although we never stayed in this hotel I have a very bad and sad experience with this hotel and Agoda. We made a booking by accident online, and after receiving the confirmation, we cancelled this booking within an hour. We couldn't stay in this hotel because we had already made another reservation. So we called and even visited this hotel and they promised us to call us back. But unfortunately they never did and the same with Agoda which we also sent an emai and called them as well. It was a booking of more than 800 euros, which we have paid for nothing. If this is the way this hotel and Agoda think it is fair to earn their money, we will no longer use this organization. So please be warned about Agoda and Royal Lanta Resort. How they treated us is not Royal at all.

In July 2023, I was given an offer for a 34 night accommodation in a Deluxe Villa - I confirmed in August that yes I wanted to make a reservation and was sent the appropriate documentation. They wanted me to put my credit card information in an e-mail which I was uncomfortable doing. I decided to call and give them my credit card number and info over the phone. I did not hear from them so I sent another email asking when my credit card would be charged. I was informed that it didn't go thru and call my bank which I said I would do and then I get an email from their head office in Bangkok indicating they were working on a new gateway payment system and my reservation was guaranteed and I would be sent a payment link shortly. As I never heard back, I sent numerous emails without any further response to this date. Today, I found alternate accommodation

Location is the only positive and our cleaning lady Paw who was fantastic. Property is dangerous as the decking around pools and walkways has rotted so you have to walk very carefuly. Breakfast buffet was cold, same same, rarely removed dirty plates from our table. Property gardening all overgrown, nothing trimmed or maintained. Swimming pools falling apart and large pool is green after 5 days. Spa is closed, however Emma from Family Spa on the beach is fantastic. We stayed at 8 resorts within Thailand over 8 weeks and this Resort should be closed immediatley as it is not safe on so many levels. The Thail culture is lovely and they respect their guests BUT this resort has completley insulted us and couldn't care a less that we stayed for 2 weeks.

This could be a nice place but they just don't care. It is so unwelcoming. We had a superior room which had nothing superior about it. No black out curtains as advertised on the website. We was awoken at 0400 by the light each morning.we had to ask 3 times over 2 days to get the safe fixed. Room was not very clean. Empty shower gel bottle stuck to ledge in the shower. Breakfast was basic. Bacon rationed under strict control. A small change in the behaviour of the staff would make this a completely different place.