We spent yesterday night at Magnuson, in St. Pete. At 2.30 am we heard an explotion and then we lost power. Consequently, our A.C. stopped to work, so we coudn't sleep anymore. When I complained with the lobby man, he said he couldn't offer me a refund because I prepaid my room. That's a stupid excuse, I always book with booking and so I always prepaid my room, but anytime I had a problem, other hotels were able and prompt to refunde me. Beside that, they are still keeping all food and drink service closed because of Covid, they just have vendor machine. The private beach smells horrible.
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