Kempinski Grand Hotel des Bains St. Moritz

Отличный отель: расположение очень удобно в пешей доступности от подъёмников, города, озер. Персонал быстро откликается на любую просьбу. Мне понравилась работа консъержей: практически любой вопрос был решен

Wunderschönes Hotel i  Es freut mich immer wenn ich da bin.  Es ist eine wunderschöne Atmosphäre da

I am amazed with warm welcome and very much cooperation got from staff quick service best location Allocation of room was done in no time early check in allowed Best chauffeur to drop at train station cities best location Hotel offered us more water bottles too

The hotel always surprises me positively. And it's like that every year when we come back. A very impressive building in a beautiful ambience. Right next to the hotel is a very beautiful cross-country ski run, where they hold World Cup competitions. This year the hotel is also hosting a big show called Billionare. It's a great addition. A very high-quality show with a very good dinner, and all of that in the hotel! The breakfasts are traditionally good, which is especially important to me - there's a lot of different fruits! There's live music in the bar in the evenings, and in general there's good food in the bar during the day. The fitness center is well-equipped, the staff is very friendly. The wellness is top-notch. They also have a cryo sauna, which is a rarity. At minus 120 degrees, the body really regenerates, even if you have tired legs or an injury. It's hard to choose what to praise about the staff, but I can highly recommend Doroteja from reservations, and the general manager Konstantin, and Kristjan and Diego at the concierge, and Elvis at the front door, and Dino... basically everyone at the door is good..... I highly recommend this hotel with charisma!

This hotel is so beautiful and the people make it extra special. We are from NYC and came here via Italy, and I injured my back during my travels. Everyone including the spa staff helped me get back on my feet and Simmons, the concierge helped arrange an ER visit ( which by itself was very good) . They all checked on me repeatedly. It was such warm Engadin valley hospitality. Food was great and the room was very well designed and spacious, and we enjoyed the pool and spa as well. They had recommendations for local activities even before we arrived. St Moritz is lovely. This was our first visit to the Swiss alps - and we’ll definitely be back, to this hotel as well as to the Swiss alps!

Baby crib collapsed with our baby in it!!!!!! There had been some spotty service and rudeness here and there but the crib they provided our baby just collapsed in the middle of the night with our baby inside it. Incredibly dangerous and the front office punted the apology to the crew the next morning.