평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치4.2
시설4.2
서비스4.2
청결도4.2
검색 조건:
정렬 기준:
모든 리뷰(68)
높은 평점 리뷰(38)
사진/동영상 리뷰(6)
평점 낮은 리뷰(9)
익명 사용자
클래식 트윈룸
투숙일: 2023년 11월
커플
리뷰 40개
5.0/5
강력 추천
작성일: 2023년12월21일
A fabulous establishment with many restaranta. Cozy room, good service and great breakfast.
번역
Redrobe
스탠다드 더블룸
투숙일: 2023년 1월
가족
리뷰 54개
5.0/5
강력 추천
작성일: 2023년2월27일
The hotel is nice & cozy. The bed is so comfortable. All the staffs @ the front desk are very helpful & attentive to your needs. I will definitely come again & stay in this hotel.
번역
Han Jung
클래식 트윈룸
투숙일: 2023년 4월
출장
리뷰 14개
5.0/5
강력 추천
작성일: 2023년8월7일
Great view and free shuttle service is really convenient, will choose to stay at Hotel Laudinella again.
번역
Ignacio Ramos Herman
스탠다드 더블룸
투숙일: 2022년 12월
친구와 여행
리뷰 1개
4.7/5
기대 이상
작성일: 2023년2월3일
Realy cool hotel.Freshly renovated in 2022. 5 restaurants for all kind of tastes. A nice , cosy and big lounge with fire place. Close to ski lift Signal (500m) 10min by feet or one bus stop away.
번역
리뷰어
슈페리어 싱글룸
투숙일: 2024년 2월
개인
리뷰 13개
5.0/5
강력 추천
작성일: 2024년4월8일
とても充実したホテルでした。また利用したいと思います。
번역
Kam Hon
클래식 트윈룸
투숙일: 2023년 12월
커플
리뷰 2개
4.2/5
아주 좋음
작성일: 2024년1월21일
傢具裝修 有點舊;但很乾淨;餐廳很多,早餐也很好.
번역
리뷰어
클래식 트윈룸
투숙일: 2023년 1월
커플
리뷰 2개
5.0/5
강력 추천
작성일: 2023년2월11일
Hotel novo, com vários restaurantes e uma ótima localização, próxima ao lago.
번역
Shirtman72
투숙일: 2024년 10월
커플
2.0/5
작성일: 2024년11월20일
We were on a Insight Vacations Tour and stayed here two nights. We were placed in a wing of the new hotel they are building. The wing was finished but we had no services. Had to walk 2 blocks in the snow For any services(restaurant, spa, etc.) Shame on Insight Vacations for letting this happen and the Hotel for trying to pass this off as a good experience. The construction site had a huge crane and numerous equipment all around the site. This was not a refurbished site but a construction of a new hotel. Again not a good experience. I would have to think it will be at least a year before that project is completed.
번역
숙소 답변: Dear Shirtman72, Thank you for sharing your feedback. We’re sorry to hear that your experience fell short of expectations. It is true that we are in the middle of renovations, which will finish in mid-December. We are keeping our guests up-to-date on our renovations in our project diary, which is available on our website. We have also informed all of our contractual partners about the renovation (including the fact that breakfast and dinner are served in the Hotel Reine Victoria which is opposite ours). The rooms in the part of the hotel that remained open can be booked at a special price, precisely because of the impairment of the view and noise from outside. Again, please accept our apologies for the inconvenience caused. We would like to point out that our guests have free entry to the public indoor swimming pool & spa OVAVERVA and also our pop-up restaurant "Tubbo" and the Vic's Brasserie at Hotel Reine Victoria and the restaurant Corvatsch nearby all remain open. We hope you’ll consider revisiting us once the construction has been completed (summer 2025). You will then be able to enjoy 3 new restaurants and a new bar. Kind regards, Your Hotel Laudinella Team
donchimpo
투숙일: 2025년 1월
가족
1.0/5
작성일: 2025년2월23일
Be careful at this hotel; they overcharge you on the bill. They don’t print the details so you won’t notice. I had to complain to get the incorrect charges removed. Management was informed, but they did nothing. Stay away—plus, the rooms are old.
번역
Guy R
투숙일: 2025년 1월
친구와 여행
5.0/5
강력 추천
작성일: 2025년2월6일
We had the hotel apartment with 2 bedrooms. The kitchen us very useful and we liked the washing machine and dryer. Beds were very comfortable and having 2 toilets and 2 showers was perfect. The location is fine, walking distance to the ovaverva spa
번역
숙소 답변: Dear Guy R, Thank you for your review and for staying with us at Hotel Laudinella. We're glad you enjoyed the comfort and convenience of the apartment in our partner hotel Corvatsch (located 200m from the Laudinella), especially the kitchen, laundry facilities, and spacious layout. Likewise, it’s great to hear that the location worked well for your snowboard trip and that you appreciated the proximity to the Spa. We hope to welcome you back for another great stay in St. Moritz. Kind regards, Your hotel Corvatsch team
Festime M
투숙일: 2025년 1월
친구와 여행
1.0/5
작성일: 2025년2월2일
Terrible. Never again in this Hotel. They left us outside the hotel even before we checked out and this is absolutely unacceptable. The staff not at all helpful and unpleasant. The bed was dirty with hair and there was no hand soap in the bathrooms.
번역
Adventure63467410028
투숙일: 2024년 6월
커플
5.0/5
강력 추천
작성일: 2024년7월11일
Very nice modern rooms, free shuttle to the train station, free access to the Ovaverva spa (great pools and amazing aufguss sauna!), free lift pass to all the neighboring mountains, friendly staff, excellent breakfast. All that for 220 chf a night. Where do I sign?
번역
708wernerw
투숙일: 2023년 11월
커플
3.0/5
작성일: 2023년12월29일
We visited this place during a trip with the Glacier Express train. Unfortunately we got one of the rooms which are small and needs refurbishment and upgrade. Everything was clean and worked fine but the room had simply not a 4star level. the staff was friendly and efficient, the rest of the hotel was nice.
번역
숙소 답변: Dear Werner W, Thank you for taking the time to share your feedback. We appreciate you choosing to stay with us, and it is lovely to hear that the staff were friendly and efficient throughout your stay. Guest satisfaction is our top priority, and we are fortunate to work with such talented individuals who truly enjoy what they do. It was nonetheless, disappointing to hear that you were not as satisfied with the room. At Hotel Laudinella, we offer a variety of rooms in different categories to suit the needs of every type of visitor. We highly recommend the Modern Superior Double Room, for those wanting a more fresh and spacious experience. Whereas the Modern Family Room is ideal for groups. Next time, please do not hesitate to reach out to our team for assistance, as we want to ensure that the stay is as comfortable as possible for you. Thank you very much once again for choosing to stay at the Hotel Laudinella, and we look forward to welcoming you back again, in the not-too-distant future. Kind regards, Marco Osterwalder CEO Laudinella Hotel Group
리뷰어
투숙일: 2023년 4월
개인
3.0/5
작성일: 2023년5월10일
I booked this through the Switzerland Travel Centre as a package with some other activities. The hotel is about 1.8km south west of the train station. It is a walkable distance even with luggage (at most one roller case and another small piece) but be aware on the way to the train station there is a small slope. If walking it can be scenic if you walk along the lake. I was picked up by the hotel on (my late) request - it was snowing and I had a lot of luggage. The hotel is in a quiet area. The hotel itself is tidy and clean. I can't remember which area of hotel my room was in (Metro something) but I had to walk through a bar area which was often a lively and busy are to get to the stairs/lift to my room. I often felt a bit awkward doing that. I didn't check if the room I booked was the room I got. However, the room was a standard design, adequately sized and comfortable. The furnishings were well maintained and looked new. I had a view of the courtyard and another part of the building. Although not as scenic as a lake view, the snow did make it special. Breakfast was included and probably a good idea given there didn't seem to be many options for breakfast nearby. I used the laundry service. I was surprised there was a 25% surcharge for same day service even the laundry is taken down to reception before 9am/ Turns out this was the case in another town I visited in Switzerland. Nevertheless I used the service. When clean laundry was returned it in the same bag I used to but the dirty laundry in. If that concerns you I would recommend you put your laundry in a plastic bag you do not wish to keep and put that bag into the hotel's laundry bag. Staff are pleasant and multilingual, and it appeared that English was the native language of many of the staff.
번역
숙소 답변: Dear guest, We thank you for your feedback on your stay. We are happy to read that you enjoyed the location of the hotel as well as the shuttle service and breakfast. We apologize for the issue with the laundry bag, that should not have happened the way it did - we will certainly take this up with housekeeping so it can be avoided in the future. As constant improvement is very important to us, we would be grateful if you could send us some more details on the areas we could do better in your opinion, as we cannot find enough evidence in the text for this below-average rating. Many thanks for your help in advance. Kind regards, Your hotel Laudinella team
리뷰어
투숙일: 2023년 7월
커플
2.0/5
작성일: 2023년8월28일
Best described as functional. We were are on a Swiss railways trip by Great Rail journeys. We would not have picked this hotel. It’s not really in St. Moritz. It’s the other side of the lake. There is a good bus service. We were also visiting in the summer and many of the restaurants were closed for the season. The staff in the hotel bar were friendly. However this isn’t a hotel in which you would want to spend too much time.