Le Méridien St. Louis Downtown

Unfortunately the pipes froze and broke right before we arrived at the hotel but the staff was amazing and relocated us and provided transportation to our new hotel. They went above and beyond and couldn’t have been nicer in spite of the challenging conditions that they were facing. We were sorry not to stay there but will try again next time we’re in town.

Pipes burst in the hotel and they didnt even send an email telling me. Sent me to a new horel nowhere near my destination. Then finally sent me an email 2 days later saykng they wont charge me a cancelation fee. Like thank you so much.

No only one wash cloth try to call desk phone rang for 3 minutes and then a hang up. Our room had a rug that was so curled up on the corner both of us tripped several times had to put something to hold down it was very dangerous, jarred back. Since it was New Year eve day restaurant was closed told there would be a continental breakfast in lounge however when I went down at 7:30 am stood at counter for 5 min before I had to ask for help and was informed they were trying to figure it out who would be working. Sink in bathroom not functioning properly. No one to help with baggage help for $45 parking. which was good . If you have formal dress or a long dress bag very limited space in closet, the have a dresser that takes up to much space.

Very nice room and staff. Quiet and comfortable. Although Travelocity's site indicates off-site parking for $30, the valet said the only offsite parking he knew of was at a meter on the street. So, we paid the $5/night valet parking.

Parking was expensive at $45 a night and there was a loud knocking at night that kept us awake. Only gave us 1 bath towel for a booking of 2 people.

First of all our room key didn’t work which made us to have multiple trips to FD from 8th floor. Then we were assigned the room and room phone was not working, which we complained about but no help arrived to fix it. Some staff members were helpful but didn’t expect this kind of service from place like this.

The food and drinks were amazing at their resturant. Staff was super friendly and offered assistance throughout our stay. They let our kids try the gelato for free. The rooms and bathrooms were clean, great size, and the bed was comfortable we didn't want to move. Valet was quick and friendly to get the car. I would recommend this property to anyone who is visiting for an event in St. Louis, vacation or for business.

STayed here before. Staff is always awesome with lots of smiles. Very convenient as we were there for KISS concert. Quick 10 minute walk to venue. I have 2 complaints - 1) bed is way too soft - just a preference thing, and 2) wish you had a market with snacks and bottle waters/sodas as bar was shut down after concert. Otherwise, stay was great!

Beautiful hotel, modern updated design, front desk and valet were incredibly polite!