21C 박물관 호텔 세인트루이스(21C Museum Hotel St Louis)

Location in proximity to city attractions is amazing 5/5. Location in terms of safety is 2/5. There isn’t a covered secured lot for your car and I was approached by many people asking me for money while taking a walk around the building. Service is hit or miss. When I arrived, and attempted to open my car door, I was accosted by the valet who yelled at me and asked me what I was TRYING to do. I told him I was checking in to the hotel. And he was aggressively unpleasant, seemingly angry that I had arrived. Conversely, the valet attendant the next day was polite and wonderful. The front desk was nice but did not review any of the amenities nor offer any information about the hotel, which is a shame. Nice but inattentive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. The hotel itself is gorgeous. There’s art set in an old gym. The renovation is well done. Enjoyed it very much. The view from the room was also very nice. The room itself was standard with a few attention to detail things needing addressed. Such as broken handles and non working bathroom fixtures. Overall would recommend this hotel because it is unique. Big plus - they allow pets!!! Yes!

This is my 3rd 21c I’ve stayed at and my favorite so far! Everything was lovely and charming and Idol Wolf, the restaurant, was superb! Thank you for a fantastic weekend!

We had to make an unexpected trip to St. Louis and stayed at 21C because we appreciate the concept and the location was convenient. It was beyond amazing. The food and drinks were exceptional. The staff from all depar**ents were very friendly. Definitely will recommend. A++

We weren’t able to check in until 530. We were then promised 2 free rooms but our phone room didn’t work and when we came back and asked about the 2nd room they just shrugged shoulders and told us to contact *******.

I have stayed at another C21 hotel and really enjoyed it and this one did not disappoint! This was a really nice hotel lots of beautiful seating for drinks even when the bar area is full. They had a billiard room which was beautiful! My husband and I went with another couple and really enjoyed our stay my husband said several time this is a really nice hotel. Rooms were extremely comfortable.

Staff was friendly and professional. They made excellent dining recommendations and were helpful in recovering a frields lost purse. Would stay again!

This place is unbelievable from the artwork to the staff to the amenities. It’s one of the coolest gems in St. Louis. We had a fantastic night !

When we first got to the hotel, we immediately noticed that the area in front of the hotel was really icy. The lack of attention by the staff was dangerous. They didn't even have salt down. Also, we could not find any one or anything (like a cart) to help bring in our luggage. No one even asked if we needed help with the luggage. When we went to order dinner (cheeseburger and fries) we were told they do not carry lettuce, tomato, or onion. How does a 4 star hotel not have these? This is not a four star hotel, and definitely not worth the price. We will not be staying here again. They are really understaffed, this they admitted. Maybe hire some workers? I do not recommend this hotel, you can get much better, bigger rooms for less money

We arrived at 21c during a snow storm and they allowed us to check in early. The valet and front desk staff were so nice, prompt and accommodating. The hotel was very clean but we absolutely loved the style and decor. Our room had the best view of the the city with The Arch in the background. The cafe was perfect for a quick bite. The only complaint was the morning of checkout (checkout time is 11:00) the cleaning staff began knocking on our door at 8:30 wanting to clean our room. We left at 10:30, but they came to our door 3 times in two hours despite me telling them the first time they knocked to come back at 11:00. I know they have a job to do but I came there to forget mine for the weekend, paid good money to be there and did not want to feel rushed to leave. Despite that, 21c will be my city stay from here on out.